The Anaheim Convention Center (ACC) reigns as the largest exhibit facility on the West Coast, having hosted such large, well-attended events as the Winter NAMM Show, Disney's D 23 Expo and Citrix Synergy. Originally opened in 1967, the ACC currently spans 53 acres and the offers 1.6 million square feet of function space and many dynamic features. The ACC completed its seventh expansion in Fall of 2017, providing an additional 200,000 square feet of flexible meeting space to our guests. Under gen... more details
Description
The Anaheim Convention Center (ACC) reigns as the largest exhibit facility on the West Coast, having hosted such large, well-attended events as the Winter NAMM Show, Disney's D23 Expo and Citrix Synergy. Originally opened in 1967, the ACC currently spans 53 acres and the offers 1.6 million square feet of function space and many dynamic features. The ACC completed its seventh expansion in Fall of 2017, providing an additional 200,000 square feet of flexible meeting space to our guests.
Under general supervision serves as the field supervisor to, the Parking Lot Cashiers and Parking Lot Attendants; performs a variety of duties including the oversight of parking lot operations, customer service and public safety watches.
IMPORTANT DATES TO REMEMBER: Online Application Deadline Sunday, April 28, 2024 at 11:59 p.m.
This is a part-time position usually averaging 30 hours per week. A minimum number of hours is not guaranteed.
Essential Functions
The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.
Participates in selection, training, and supervision of event staff; provides input on performance and evaluations; disciplines only up to counseling session.
Obtain knowledge of types of events reporting to and the clientele attending. Stay abreast of the event schedule including the type of event and attendees.
Monitor staff’s performance in and assist with the prevention of unauthorized vehicles entering parking lots without payment during trade shows or conventions, public events, and non-contracted facility areas at any time.
Respond to guests regarding complaints; ensure customer service needs are met and adhere to the policies and guidelines of the Anaheim Convention Center.
Respond to adverse situations quickly, determine the best course of action, and implement any changes needed.
Monitor the receipt of parking fees and the handling of payment for the parking lot captains and parking lot cashiers to ensure proper handling and accountability. Responsible for accounting and monitoring of large amounts of cash/credit cards, e-payments, and daily cash deposits (when needed) and credit card reconciliation.
Prepare reports on a daily, weekly, and monthly basis for a variety of cash and non-cash-related items. Examples: Daily Cashier Summary, Monthly Vault reconciliation, Car Projections, and Event Summary Reports.
Create schedules for Parking Lot Captains, Cahiers, and Attendants in a proprietary computerized scheduling system.
Work with staff of the Anaheim Police Department, Traffic Management Center, Disneyland, and event management staff to execute parking and traffic plans.
Perform related duties and responsibilities as required.
Qualifications
Experience: Prior journey-level experience working with parking and supervising events and event personnel. Must have 2-3 years of large-volume cash handling or credit card reconciliation experience.
Knowledge of: Must possess basic math skills and have a working knowledge of Microsoft Office including Excel.
Ability to: Supervise and lead event employees, communicate orally and deal effectively and diplomatically with the public, supervisors, and fellow employees; stand and walk for extended periods of time, work in inclement weather; be available to permit scheduling during weekdays, weekends, and holidays as assigned.
Environment/Working Conditions: Environmental Conditions: Due to the nature of work assignments, incumbents work outside in inclement weather and contact with grease, oil, smoke, fumes, and gases.
Physical Conditions: Due to the nature of work assignments, incumbents stand and walk for extended periods of time.
Supervision Received and Exercised:
Work under general supervision from the Parking Supervisor who gives general guidance and direction. Performance is reviewed periodically.
Provides moderate supervision to Parking Lot Captains, Attendants, and Cashiers.
Note: These are event-related positions. While the hours of work are irregular and no minimum number of hours is guaranteed, employees are expected to be available for an average of twenty hours per week. Availability to permit scheduling during weekdays, evenings, weekends, and holidays as assigned may be required.
Supplemental Information
IMPORTANT APPLICATION INFORMATION AND INSTRUCTION
Applications will be accepted until Sunday, April 28, 2024 until 11:59 p.m.
Applicants who apply after the first review are not guaranteed to be considered for this recruitment. The recruitment may close at any time without notice after the first review date.
The selection process will consist of an oral interview. Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "see resume" is not an acceptable response.
The successful candidate will be required to undergo a reference/background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.
Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communication by any other method.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.
