Job Abstract

Senior Manager- Data Product Manager- Retail Bank

At Capital One, we understand that data is the air we breathe. Whether we’re building personalized offers or fighting the bad guys - data is at the core of every decision we make. We embrace the power of real-time intelligence and understand that machine learning is one of the biggest opportunities in financial services today. We also know that there’s no way to build destination data-driven experiences without a rock solid data foundation. 

This is where you come in. Capital One’s data agenda has sponsorship from the CEO, the Board of Directors, and the executive committee of the company. Managing ‘Data as a Product’ and truly treating data like any other digital product is at the core of this effort. We are invested in elevating Data Products with dedicated teams chiefly responsible for ensuring our most important data is available at scale, with high quality, in all the environments consumers need it. 

As a Data Product Manager on the Retail Bank Data Standardization team, you will take ownership for defining and operationalizing some of the company’s most important data. You will work closely with data analysts, engineers, data scientists and other cross functional teams to create integrated roadmaps, prioritize development, define metrics and key results and deliver scalable, resilient and quality Data Products that power the company’s most critical experiences. 

Our Data Product Managers have:

• Strong data analysis skills (e.g., SQL, python, R) along with an understanding of technical patterns used to consume and process data at scale (e.g., graphQL, spark)

• Excellent problem solving and influencing skills

• Thrive at the intersection of data and business strategy - able to understand complex business intent and translate strategy into data requirements that promote consistent, reusable and interoperable data consumption

• Framework driven approach to problem solving with ability to simplify technical complexity and drive well-educated business decisions across stakeholders

• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.

• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams, partners, and direct reports

Primary Responsibilities

• Drive the definition, design and operationalization of data products that maximize leverage for the business and serve the needs of your internal and external customers

• Own and prioritize the long-term (12-18mo) month roadmap for your product(s), working with a cross-functional stakeholder group balancing priorities based on impact and risk to drive winning customer outcomes. 

• Defines OKRs for your Data Product with a metrics-driven strategy to maximize value of your product and iteratively adjust and refining roadmap based on inputs

• Immerse yourself in understanding your customer(s) by employing empathy and design thinking to build a customer-backed product roadmap that that drives business value

• Serves as the internal and external subject matter expert for your product and its role in Capital One’s ecosystem with accountability for owning the definition of data, including its usage and constraints

• Partner closely with technology and data experts to design robust solutions, shaping the business capabilities and associated architecture necessary to drive the broader product agenda

• Inspires the team to deeply understand technical opportunities to increase the speed of delivery and prioritize opportunities for reuse

• Develop a robust integration strategy that demonstrates customer-based thinking to make the lives of internal and external customers easier by delivering scalable, reliable and consistently defined (standardized) data solutions

• Lead a team of Data Product Managers who drive Retail Bank’s data standardization agenda and own various data products across your portfolio

• Mentor and contribute to the data talent community at Capital One, empowering local and cross-functional teams to do their best work 

Role-Based Competencies

• Intellectually Curious. You’re comfortable navigating between the big ideas and executional realities to create an achievable strategic semantics vision. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

• Communicator & Influencer. You’re comfortable influencing a group of executives as well as communicating your semantics vision clearly to your associates and partners. You can be open to different communication styles and listen carefully to diverse sets of ideas.

• Do-er. You’re biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team; you are a leader obsessed with delivering valuable in an iterative way focusing in minimum viable product

• Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You have a desire and ability to connect with our external or internal customers to fully understand their needs and build long lasting relationships.

• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies; you will seek for internal solutions before building new

• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor in Ontology and Data Modeling.

Basic Qualifications:

• At least 4  years of experience working with cross-functional teams to deliver consumer experiences.

• At least 4 years of experience working on the core product platforms that power digital experiences

• At least 4 years of digital industry experience for consumers

• Bachelor’s Degree or military experience

Preferred Qualifications:

• At least 3 years of experience with web and client-side mobile platforms

• At least 2 years of experience as a Product Owner in an Agile development process

• MBA

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $199,100 - $227,200 for Sr. Mgr, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).