Primary Skills: Card Operations, MS Office, Project Management, Analytical Skills, Communication Skills Duration: 9 Months (Possible Extension) Contract Type: W 2 Only Location: Wilmington, DE (Hybrid) Pay Range $25 - 28 per hour on W 2 #LP TALK to a recruiter NOW: Contact Pushkar at (408) 907-7706 "Work where you're valued and paid what you're worth" JOB RESPONSIBILITIES: We are seeking a dedicated Credit Card Operations Specialist to bolster our team. The role involves supporting internal part... more details
Primary Skills: Card Operations, MS Office, Project Management, Analytical Skills, Communication Skills Duration: 9+ Months (Possible Extension) Contract Type: W2 Only Location: Wilmington, DE (Hybrid) Pay Range $25 - 28 per hour on W2 #LP
TALK to a recruiter NOW: Contact Pushkar at (408) 907-7706
“Work where you’re valued and paid what you’re worth”
JOB RESPONSIBILITIES: We are seeking a dedicated Credit Card Operations Specialist to bolster our team. The role involves supporting internal partners with Tier 2 level card account operations, managing both phone and email communications. You'll play a pivotal role in onboarding clients onto the TSYS card system, navigating complex online platform requests, and ensuring a smooth internal and external client experience. Onboard clients onto TSYS card system and set-up online accounts. Handle complex online platform requests and troubleshoot issues by liaising with vendor partners. Direct internal partners to appropriate resources for resolving partner and client inquiries. Process client service requests within designated Service Level Agreements (SLAs). Maintain adherence to all CNB and federal/regulatory compliance standards.
JOB REQUIREMENTS: Minimum 2 years banking experience or relevant education. Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Strong organizational, problem-solving, and communication skills. This role is hybrid, requiring both office presence and remote work flexibility, designed for individuals passionate about banking operations and client service excellence. Looking forward to your application and the unique skills you bring to the team.
CALL NOW: Pushkar at (408) 907-7706
ABOUT AKRAYA Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. Akraya was recently voted as a 2021 Best Staffing Firm to Temp for by Staffing Industry Analysts and voted by our employees and consultants as a 2022 Glassdoor Best Places to Work.
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