The Data Analyst – Loan Servicing is responsible for data analysis and data stewardship in support of the growing Loan Servicing business. This role will build and distribute financial reports and data sets for internal and external stakeholders. The Data Analyst will also conduct portfolio analysis for the Servicing assets and monitor data governance, including quality, business rules, and support documentation. This role works closely with the other data analysts, data warehousing, compliance,... more details
Description
CrossCountry Mortgage (CCM) is one of the nation’s top 3 retail mortgage lenders with more than 7,000 employees operating nearly 600 branches across all 50 states. We have been recognized nine times on the Inc. 5000 list of America’s fastest-growing private businesses and have received countless awards for our standout culture. Through our dedication to getting it done, we make every mortgage feel like a win.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Data Analyst – Loan Servicing is responsible for data analysis and data stewardship in support of the growing Loan Servicing business. This role will build and distribute financial reports and data sets for internal and external stakeholders. The Data Analyst will also conduct portfolio analysis for the Servicing assets and monitor data governance, including quality, business rules, and support documentation. This role works closely with the other data analysts, data warehousing, compliance, finance, operations, and external partners to improve insight, accessibility, trustworthiness, compliance, and collaboration across Servicing data.
Job Responsibilities:
- Build and maintain standard reporting for the portfolio.
- Develop and monitor portfolio metrics.
- Conduct data queries and analysis for ad hoc and exploratory financial analysis.
- Maintain data catalog information such as data definitions, lineage, business rules, etc.
- Work with Servicing leadership to develop visual analysis, KPI’s, and financial models for executive review.
- Respond to internal and external stakeholders who have questions and requests concerning Servicing data and reports; provide training where needed.
- Collaborate with other data analysts and engineers in developing and maintaining best practices.
- Work in a cross-functional team environment.
Qualifications and Skills:
- Bachelor’s degree in Business, Finance, or equivalent combination of education / experience.
- Experience in data analysis and analytical tools (Tableau, Sigma, advanced Excel, etc.).
- Experience with mortgage lending or banking is a plus.
- Excellent customer service skills.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com/
California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California consumers.
CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression, or any other protected status in accordance with all applicable federal, state and local laws. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.
