Satair is looking for a Used Sales Specialist to join our Customer Support team based in Herndon, Virginia. This role will support the sales of used aircraft parts and services to operators, lessors and repair shops within Satair PTE Ltd's sales. Increasing customer's satisfaction by providing high quality responses to all customer related requests for all spare parts and related services. Meet the team:You will get an exciting job in an innovative, growing, global company with a world-class ser... more details
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Job Description:
Satair is looking for a Used Sales Specialist to join our Customer Support team based in Herndon, Virginia.
This role will support the sales of used aircraft parts and services to operators, lessors and repair shops within Satair PTE Ltd's sales. Increasing customer's satisfaction by providing high quality responses to all customer related requests for all spare parts and related services.
Meet the team:
You will get an exciting job in an innovative, growing, global company with a world-class service ambition. Our culture is non-bureaucratic, with a hands-on professional approach and customer-centric mindset. What we do is so much more than distribution, support and service; we deliver excellence when it’s needed and where it’s needed, so people all over the world can connect.
Your working environment:
The Washington, D.C. metro area is home to multiple Airbus offices: In our nation’s capital you will find the Airbus Experience Center, a collection of interactive, multimedia exhibitions highlighting the extensive role the company plays in the aviation, aerospace and defense industries in the U.S. and around the world. The D.C. area is also home to our regional corporate headquarters – located adjacent to Washington Dulles International Airport (IAD) - it makes flying in a breeze!
How we care for you:
Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)
Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.
Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.
Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.
At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Your challenges:
Effectively engage in strategy development, implementation and execution on Sales Plan
Drive sales campaigns/Satair strategic developments in collaboration with Product Management team
Ensure that Satair's quality policy, goals and procedures are adhered to at the highest level of customer satisfaction
Meet sales budget for own sales area based on overall evaluation of the total sales potential in own sales area
Responsible for order processing, administration and management of Material orders received from Airbus customers
Coordinate relevant sales tasks between Satair Departments in close partnership with Product Management
Ensure that customers receive full support for their used part orders issues. This includes the internal management of orders, actively working customer order backlog, addressing customer complaints related to material orders as well as the follow-up of customer requests in coordination with all the departments involved in spares ordering activities.
Measure and apply key performance indicators in order to supervise material order activity and produce order activity reports for customers, account team and management.
Your boarding pass:
Bachelor's Degree or equivalent experience in Business, Supply Chain, Logistics or Production
3 + years of assigned territory sales experience
Working experience within logistics, supply chain, customer service and/or aviation industry.
Technical and process oriented background with the ability to understand and interpret technical documentation and drawings.
Possess knowledge of used parts ordering, planning, pricing, and provisioning.
Excellent proven understanding of G-suite applications and SAP.
Shipping knowledge, including INCO terms ( including knowledge of transportation of dangerous goods)
Take your career to a new level and apply online now!
A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Satair USA, Inc.
Employment Type:
US - Direct Hire
Experience Level:
Entry Level
Remote Type:
Flexible
Job Family:
Material Support & services <JF-CS-MS>
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Job Posting End Date: 04.30.2024
Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.
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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.
