Scheduling/ Management of Union Technicians:Manages workflow through the department of both routine and assigned tasks and output of the technicians to ensure completeness and that all quality standards are met. Directing/scheduling/forecasting activities of approximately (100) shared employees in divisions of: Maintenance/ Haz. Mat, Plumbing/ Water Treatment, HVAC, HVAC/ R, Plumbing, and Electrical groups within the Technical Services FMC Department. Overseeing hourly union staff in accurately ... more details
Job Description
The Planner Scheduler is to assist the Facility Maintenance & Construction department with the planning, coordination, and execution of technician schedules, planned work, and corrective maintenance work onsite. The Planner Scheduler will have the responsibility of planning, assigning, scheduling, and reviewing work completed by technicians in a union environment. The Planner Scheduler will assist to standardize and lead the operations/activities of the Facility Maintenance & Hazmat team. The planner scheduler will allocate/coordinate a shared pool of labor and non-labor resources to ensure maximum property wide efficiency.
Responsibilities:
Scheduling/Management of Union Technicians:
Manages workflow through the department of both routine and assigned tasks and output of the technicians to ensure completeness and that all quality standards are met
Directing/scheduling/forecasting activities of approximately (100) shared employees in divisions of: Maintenance/HazMat, Plumbing/Water Treatment, HVAC, HVAC/R, Plumbing, and Electrical groups within the Technical Services FMC Department
Overseeing hourly union staff in accurately reporting time via Timekeeper and correcting any issues, issue disciplines as needed
Manage all safety training metrics and compliance of all employees
Manage technician onboarding
Missed punch tracking and reporting, issuance of disciplines as needed
Assist with weekly schedule inputs and changes, partnering with Timekeeper team for accuracy and completeness
Level-load scheduled work based on available resources
Support in purchasing materials across the department
Supervision of daily operation of USH Technical Services Maintenance Team
Provide work direction, counseling, and coaching to hourly union staff to promote safe and efficient operations while exceeding client expectations of communication, responsiveness, quality of service, and technical efficiency
Planning and leading shift meetings for technicians
Preventative/Corrective Maintenance Scheduling:
Schedule/Forecast preventative maintenance (PM) work orders, adjusting target start/complete dates based on resources and regulatory compliance requirements.
Monitor corrective work and submit case for new or additional PMs as needed, then draft as required.
Verify/Audit proper work order completion
Verify duplicate WOs are properly closed
Assist with building in-house repair strategies and programs
Support WO completion as needed
General FMC Support:
Management of work orders by creating, revising, and completing work orders as necessary
Management of work order audits and reports to ensure completion, timeliness, client satisfaction, and expected quality of work
Purchase materials for preventative maintenance and corrective maintenance
Work closely with internal clients to identify and correct operational issues quickly
Participate in assignments with the Technical 1 response program
3rd party vendor management support as needed
Participation in Venue Lead Program
Collecting and maintaining inventory for the department (golf cart, wardrobe, Mill materials)
Qualifications
Qualifications/Requirements:
Bachelor’s degree from a four-year college or university; or equivalent combination of education and experience required
Must be available to work on weekends, holidays, and nights as required
Must be available to perform facility operational coverage for events (HHN, Grinchmas, Gradbash, etc.)
Must have excellent written and verbal skills
Must have at least 2+ years of management experience leading a team
Needs to be a quick thinker with the ability to make sound decisions
1-2 years of project management/maintenance planning in a theme park or related industry. Project Management certification preferred
Familiarity with resource loading in a maintenance or construction environment
Ability & willingness to work overtime, weekends and holidays with short notice
Excellent written and verbal communication skills to effectively communicate with all levels of the organization
Experience working with CMMS systems preferred. (Maximo, etc.)
Proficiency in Microsoft Word, Excel, Outlook, PowerPoint and Project
Desired Characteristics
Theme Park Operations knowledge and experience
Excellent organizational, verbal and written communication skills
Demonstrated ability to work with all levels of employees and management, and willingness to give assistance to co-workers in other areas
Strong team player
Strong interpersonal and analytical skills
Strong time management skills
Experience managing in a union environment
Previous experience with creating and managing budgets
Ability to multi-task and be flexible is essential
Proficiency in AutoCAD, SketchUp
Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $64,480- $70,000.
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].
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