Job Abstract

As the Specialty Placement COE Lead you will lead a team of colleagues across offices who are responsible for the analysis and development of client-facing Placement deliverables for the Client Service teams in the U.S. Your team would be responsible for complex life/disability, voluntary benefits, health/equity/well-being, and pharmacy procurement projects.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role

• Implement and ensure adoption of the development, standardization and continued improvement of Placement templates & tools, as directed by the National Placement COE Lead
• Managing your regional team’s work load to balance capacity among colleagues, partnering colleagues with RFPs that match their skill sets and/or provide learning and development opportunity
• Handle escalated RFP issues, partnering with client service and Service Delivery Liaisons and the Global Delivery Centers (GDC) to reach resolution on complex RFPs
• Be a people manager, demonstrating extensive leadership ability by directly managing, influencing and/or mentoring colleagues in your region
• Foster a collaborative and inclusive work environment within the Placement COE and Placement GDC teams, and with Client Service teams, Financial/Actuarial/Analytic COE, and Insights & Commercialization teams to optimize and improve client servicing in your region
• Cascade and share carrier/vendor market insights to support colleagues in staying up to date on market trends
• Ensure fulfillment of compliance & regulatory requirements via adherence to the Excellence model across regional Placement activities
• Align to the WTW performance management routines for all direct reports