The Server Storage Engineer, Senior will provide technical direction within the team and across the Information Systems department. Assists peers and mentors less experienced team members through the application and sharing of technical knowledge, guidance and direction. Synthesizes analysis, identifies root causes, develops and recommends key work products. Delivers technical solutions for Computer Systems hardware and software, Operating systems, services, and applications. Leads complex evalu... more details
The Server Storage Engineer, Senior will provide technical direction within the team and across the Information Systems department. Assists peers and mentors less experienced team members through the application and sharing of technical knowledge, guidance and direction. Synthesizes analysis, identifies root causes, develops and recommends key work products. Delivers technical solutions for Computer Systems hardware and software, Operating systems, services, and applications. Leads complex evaluation, development, implementation, integration and administration of internal and external business solutions. Provides insight to management on issues. Supports the mission, vision, values and strategic goals of Keck Medicine of USC.
Minimum Education:
• Bachelor Science in Computer Science, Information Systems, Computer Engineering, or related field or equivalent work experience
Minimum Experience/Knowledge:
• 6+ years of relevant business support and/or information technology support experience
o 10 years of relevant business support and/or information technology support experience if no Bachelor of Science in Computer Science, Information Systems, Computer Engineering, or related field.
• Working knowledge of designing, installing, maintaining and configuring enterprise services infrastructure and applications based on Microsoft Windows Server, VMWare, and hyper-converged infrastructure.
• Requires a high level of analytical ability to find solutions to difficult technical or administrative problems, to determine economic feasibility or options available, and to assess time involved in system changes. Thorough documentation and business language skills are also required
• Must be able to demonstrate extensive experience with VMWare, Windows Server Operating System, storage systems, data retention, hardware facilities and experience with system design, capacity planning and capacity management
• Requires hands-on expertise with VMware, Windows Server, backup and restore application, and enterprise storage systems. Nutanix and / or Isilon experience is a plus
• Must be able to communicate the impact and solutions of application/system problems in business language
• Requires a professional approach in all situations
• Ability to work any hours to support 24/7 operations
• Must resolve problems entirely by either completing the work or gathering all of the resources needed for ultimate resolution and continuity of problem management
• Availability to travel between Keck Medicine of USC, USC, and other facilities.
Required License/Certification:
• LA City Fire and Safety Certification. If no certification upon hire, must be obtained within 30 days of hire and maintained by renewal before expiration date.
• VMware Certified Associate (VCA) certificate preferred
• Nutanix Certified Professional (NCP) certificate preferred
USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
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