Job Abstract

Under minimum supervision and guidance of the department leader and/or seasoned analysts, the Integration Developer Analyst II will work with various Keck Medicine IS teams to develop and test, implement solutions that require a HL7 interface. The position will serve as the subject expert as it relates to interfaces. Also, this position will be responsible for identifying and documenting information technology design specifications based on analysis/assessment of user needs and generate need-gap analyses.

In addition, the Integration Developer Analyst II is responsible to ensure data integrity, extraction, analysing and transforming data. The Integration Develop Analyst II also understands the functional workflow and processes of the Departments he/she supports and maintains system functionality leveraging USC’s various technologies including but not limited to Cerner Foreign Systems Interface, OpenView, OpenEngine, and Cloverleaf Integration Engine. This role should have attained certificate(s) in either/or Cerner/Cloverleaf certifications. Applies learned skills to perform problem resolution across integrated platforms, systems, processes and departments.

Essential Duties:

• Customer Service:  Handles customer questions and complaints, communicates with customers, handles services problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains pleasant and professional image.  Customers may include both internal department users, vendors, and peers within IS. 55%
• Performance Improvement/Transformation/Innovation:  Demonstrates an ongoing understanding of and actively participates in performance improvement activities, identifies and proactively pursues business transformation, uses innovation to enhance/solve current system and business workflow problems.    Act as a subject matter expert for department functions in relationship to implementing and managing responsible systems. 10%
• Solution Design and Development: Analyze events, documentation, requirements and needs to design and develop solutions to solve problems and/or meet organization’s needs.  Helps formulate scope and objectives. Utilizes critical analytical and problem solving skills to arrive at recommendations and proposes solutions. 10%
• Technical Skills and Industry Knowledge: Works independently on complex system activities both project and operational support-related, understands application build, design, and technical infrastructure, maintains knowledge up-to-date, is a technical resource for others, follows technology practices and standards (i.e. ITIL).  Knowledgeable of industry best practices, conventions and regulations as well as emerging and evolving technologies. 5%
• Team Work and Project Management:  Helps team leader/manager/director to establish project goals, milestones and procedures, Works on projects throughout the organization, monitors and reports on project task progress, and involved in multiple projects.  Manages and leads own work efforts for projects by using planning skills to manage and complete work efforts on time and on budget. 5%
• Reports & Analytics: Ability to generate both standard and ad hoc reports.  Ability to design and assist in developing non-standard/custom reports as required. 5%
• Training:  Responsible to assist with training new staff members on applicable systems/applications. Responsible for working with customer and/or vendors with training on new systems being implemented and rolled out for use in the departments. 5%
• Other Duties and On-Call: Ability to fulfil On-Call requirements and other duties as assigned. 5%

Required Qualifications:

• Bachelor’s degree or equivalent work experience
• Minimum 3 years of relevant experience
• Minimum 7 years of relevant business if no Bachelor’s degree
• Familiarity and experience with Cloverleaf Integration Suite: FHIR Bridge, Clinical Bridge, Advanced Security Server, API Gateway, Cerner FSI: OpenEngine, OpenView, Ignite API, FHIR, Languages/Standards: HL7, SQL, CCL, Linux OS, Nutanix Hyper-convergence, HA Cluster environment, HL7Spy, MobaXterm, and/or Ipswitch MoveIT products a plus
• Good organization skills with ability to prioritize multiple activities in a rapidly changing environment
• Strong customer service focus
• Proficient in Microsoft Office (Outlook, Word, Excel, Power Point)

Preferred Qualifications:

Required Licenses/Certifications:

• LA City Fire and Safety Certification. If no certification upon hire, must be obtained within 30 days of hire and maintained by renewal before expiration date. 

USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu.  Inquiries will be treated as confidential to the extent permitted by law.

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