Job Abstract

Serves in a Supervisory role as a valued member of the management team, advising and supervising clinical affairs as the clinic RN to provide guidance to other RNs, LVNs, MAs and other clinic staff. Performs complex and varied administrative and clinical assignments. Serves as a personal contact for physicians, staff, patients and outside departments in order to address problems, issues or concerns that require attention. Assists in management of clinical unit operations. Reports to the Department Leader. Responsible for conducting and performing staff training, competency, and evaluation in collaboration with applicable stakeholders. Conducts staff performance appraisal. Provides staff disciplinary notice as applicable. Ensures patient's right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Complex, independent problem solving when overseeing a team of clinical floor staff and patient care coordinators. Other duties as assigned.

Essential Duties:

• ASSESSMENT 1. Continually reassesses staff and service needs 2. Identifies potential barriers to clinic operations 3. Assesses staffing needs for the clinic using visit volumes, patient acuity, and staff competencies. 4. Ensures complete and accurate documentation of patient acuity, staffing, and breaks as required per
• PLANNING 1. Ensures timely communication of staffing plan to Providers and Services INTERVENTION 1. Utilizes professional, respectful, effective communication to delegate and direct activities and assignments 2. Supports the staffing and operational needs of the unit and organization by having his/ her own RN assignment 3. Ensures and facilitates staff’s prompt response to service needs as appropriate 4. Requires ill/injured staff to have medical evaluation and complete required forms
• EVALUATION 1. Evaluates and modifies staffing plan and service assignment, skill mix and coverage to ensure patient safety, avoid delays in the flow of patient care. Completes staff performance appraisal. Renders progressive discipline per policy if applicable.
• LEADING AND ROLE MODELING 1. Acts as a clinical resource and support 2. Keeps informed of clinical / service / organizational updates / changes 3. Models compassion, understanding, problem solving and conflict resolution skills amongst the staff to assist patients and families having difficulty coping with their illness and/or hospitalization and maintains good public relations 4. Consistently keeps current on clinical, department and medical center changes; shares information with staff members by facilitating huddles and utilizing all forms of communication as directed by the department Director. 5. Models expertise through the application of evidenced-based practice in clinical decision making 6. Demonstrates enthusiasm and commitment to the service, department and organization’s mission and goals 7. Participates in departmental or organizational activities as assigned 8. Partners with Leadership in making daily staffing assignments in accordance with budgeted hours per patient day and provides rationale for any staffing variances. 9. Seeks out opportunities for professional development (e.g. certifications, nursing committees, unit based projects, research, published peer review article) 10. Effectively collaborates with other disciplines and providers to meet the needs of patients and fellow staff members
• DIRECT PATIENT CARE ACCOUNTABILITIES – AS APPROPRIATE & APPLICABLE 1. Follows policies and procedures; demonstrates ability to access online manuals. 2. Transfers learned scientific knowledge into practical application in applying the Nursing Process. 3. INTERVENTION Administers medication and IV therapy appropriately at prescribed intervals. Completes patient care procedures correctly per policy at prescribed intervals. Delegates tasks based on others’ scope of practice and competency. Acts as patient advocate. 4. DOCUMENTATION E Documentation is complete and correct in Health Record 5. EDUCATION Provides patient/family education as needed 6. TRANSFER AND DISCHARGE Collaborates with Case Manager and/or physician regarding discharge planning. 7. EQUIPMENT Utilizes patient care equipment appropriately and safely according to manufacture guidelines (e.g.) 8. COMMUNICATION Communicates effectively with all members of the healthcare team including patient and family 9. ORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities. 10. OBSERVES REGULATORY AGENCY REQUIREMENTS 11. QUALITY MEASURES Identifies and participates in Quality Performance Improvement Plans. 12. Performs other duties as assigned. (Examples: Enthusiastic participation in unit activities such as process improvement efforts, preceptor, peer education; changing assignment to meet patient needs, etc.)

Required Qualifications:

• Req Bachelor's degree Nursing BSN

• Req 2 years Related RN Experience.
• Req 1 year Supervisory Experience.

• Req Strong critical and strategic thinking, analytical and planning skills.
• Req Organization/time management skills.
• Req Excellent communication skills.

Preferred Qualifications:

Required Licenses/Certifications:

• Req Registered Nurse - RN (CA DCA)
• Req Basic Life Support (BLS) Healthcare Provider from American Heart Association
• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu.  Inquiries will be treated as confidential to the extent permitted by law.

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