As a Banana Republic Home Design Consultant, you have a passion for creating aspirational and on trend looks that enhance the customer's emotional connection to the brand. You build meaningful and lasting relationships with your customers, leveraging your thorough understanding of interior design, lifestyle brands and seasonal trends to guide and advise your customers looking to furnish an entire room or simply add an accent piece. As a Home Design Consultant, you will contribute to a positive, ... more details
About Banana Republic
Born from two California creatives fueled by their explorer spirits, Banana Republic has repositioned itself as a premium, experiential lifestyle brand for today’s modern world. ??Designed for a life where anything is possible, we use the finest materials with the latest fabric innovations to create timeless, versatile clothing, jewelry, shoes and handbags. Through our home and art collections, we extend beyond apparel and are a part of our customers' lives at home.??
We are creating memorable, immersive experiences online and in-store that build lasting relationships and solve our customers’ lifestyle needs. ??Our team is made up of passionate and curious storytellers who are pushing the boundaries to deliver consistent, quality product through an elevated customer experience. Sound interesting? Join us as on the BR journey as we create what’s next.
About the Role
As a Banana Republic Home Design Consultant, you have a passion for creating aspirational and on trend looks that enhance the customer's emotional connection to the brand. You build meaningful and lasting relationships with your customers, leveraging your thorough understanding of interior design, lifestyle brands and seasonal trends to guide and advise your customers looking to furnish an entire room or simply add an accent piece. As a Home Design Consultant, you will contribute to a positive, friendly and inclusive environment that inspires and makes our customers feel welcome. Your goal is to grow the business by genuinely wanting to create an outstanding and elevated customer experience.
What You'll Do
Support and maintain sales goals as communicated by your leadership team
Promote design services to clients in order to elevate their shopping experience
Build rapport with customer by demonstrating strong product knowledge and interpersonal skills
Develop lasting relationships with clients through clienteling
Ensure brand is brought to life through refined aesthetics and merchandising
Represent the brand and understand the competition and home furnishings landscape
Demonstrate values and behaviors that amplify our Words to Live by
Create an inclusive environment through meaningful and authentic connections with employees and customers
Who You Are
Proven success in elevated selling culture and experience leveraging clienteling behaviors in premium or luxury retail environment with home furnishings
Strength in driving metrics to deliver results that will meet or exceed business goals
Ability to navigate various technology platforms and devices with or without a reasonable accommodation as part of the selling experience
Ability to build/maintain a client based and provide creative furnishing solutions for clients
Ability to manage complex customer issues or concerns in a timely manner
Flexible to work days, nights, weekends and holidays to meet the needs of the business; consistent scheduling may be available as required by state and local laws
Ability to lift and carry 50lbs. with or without a reasonable accommodation
You have 12+ months previous sales experience in a premium or luxury retail environment with home furnishings, with some interior design or spatial planning experience preferred
High School+ diploma or GED
A champion for Gap Inc culture
Benefits at Banana Republic
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
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