Under general supervision, interns perform a wide variety of entry level to difficult technical duties in support of a segment of departmental activity. Your Role. As an Intern (IT), you will have the opportunity to build the foundation of your IT career. Our commitment to collaboration and mentoring makes this internship the perfect place to start your career. Assignments include: Help Desk Support- perform professional work in the support of computer workstations and portable computers.Network... more details
Description
FILING WILL BE SUSPENDED AFTER THE FIRST 100 APPLICATIONS ARE RECEIVED, OR BY 05/05/2024 AT 11:59 P.M. (PT), WHICHEVER OCCURS FIRST.
Note: This recruitment is subject to close without prior notice.
Job Summary Under general supervision, interns perform a wide variety of entry level to difficult technical duties in support of a segment of departmental activity.
Your Role As an Intern (IT), you will have the opportunity to build the foundation of your IT career. Our commitment to collaboration and mentoring makes this internship the perfect place to start your career. Assignments include: Help Desk Support- perform professional work in the support of computer workstations and portable computers. Network Administration- perform professional work conducting server/exchange updates and some routing & switching configuration Internship Highlights • Introduction to on-site computer hardware & software maintenance • Training on troubleshooting techniques and solutions • Instruction on imaging laptops • Learn to manage projects independently such as E-Waste and inventory management • Understand the value of communicating tech issues and other solutions quickly and effectively to staff
Examples of Duties
Essential Functions
Prepare documents utilizing one or more software programs.
Assembles and distributes correspondence and other materials.
Schedules meetings and appointments.
Prepares and distribute and organizes documents, such as agreements, contracts, resolutions, agendas, and reports; prepares mailings; prepares standard forms and related records according to established procedures.
Conducts research and compiles reports from a variety of sources.
Assists in the performance of administrative tasks.
Receives visitors and answers telephone, responds to inquiries, provides information requiring an understanding of department policies and procedures.
Utilize various imaging software to create standard loads on City computers
Install and verifies operation of software package, based on user and departmental needs
Stays current on hardware changes, and maintains computer images accordingly
Works in Active Directory and helpdesk ticketing systems to ensure accurate asset management
Assists in the deployment of computer equipment and other projects, as necessary.
Typical Qualifications
QUALIFICATIONS
Graduation from high school or G.E.D. equivalent
Current enrollment in undergraduate or graduate studies in an accredited college or university with major course work in Information Technology, Computer Science or a related field.
While no prior work experience is required, preference will be given to individuals with prior related work experience.
Must be proficient in Windows 10 & 11 and experienced in Windows Deployment services is preferred.
A+ Computer Certificate
Highly desirable - MCSE, Comp TIA Network
License
Possession of a valid driver's license with a good driving record required.
Required Knowledge Interns are assigned to an operational job title based on their level of education and individual background and experience:
Administrative/Council Intern - students currently enrolled in a Bachelor's degree program in a freshman or sophomore standing or enrolled in a graduate level courses with a focus/emphasis on finance, business administration, management, public administration, or human resources.
Engineering Intern - students currently enrolled in a Bachelor's degree program with a focus/emphasis in civil engineering or computer science, in a junior, senior standing or enrolled in a graduate level program.
Planning Intern - students currently enrolled in a Bachelor's degree program with a focus/emphasis in planning in a junior, senior standing or enrolled in a graduate level program
Senior Administrative/Council Intern - students currently enrolled in a Bachelor's degree program in a junior or senior standing or enrolled in a graduate level courses with a focus/emphasis on finance, business administration, management, public administration, or human resources.
Software Development Intern – students currently enrolled in an Associates of Arts or Bachelor's degree program in information technology or related field.
Veteran Intern – a member of the U.S. Armed Forces who is entering the civilian workforce and is interested in exploring local government career opportunities and seeking to gain valuable work experience.
Supplemental Information
EEO Statement The City of West Covina is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Required Background Screening/Reference Check Prior to placement, applicants may be asked to submit contact information for reference checks. A LiveScan criminal record check through the California Department of Justice will be conducted. A Social Security number and valid state-issued driver's license are required for the LiveScan. Benefits Available to Intern Students and recent graduates are offered an excellent opportunity to:
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