Job Abstract

CLASSIFICATION STANDARDS

Positions allocable to this class report to a higher-level supervisor and are primarily responsible for monitoring the overall quality of services provided by the contractor and for conducting random and detailed audits and evaluations of specific aspects of contracted services.

Monitors and evaluates services provided by contractors and/or subcontractors by preparing timelines of tasks and deadlines; selecting random sample sizes for administrative responsibility, fiscal accountability, and service delivery reviews; and conducting on-site visits and desk reviews; etc. in order to ensure the contractors are performing at optimal levels, and are in compliance with contract agreements and rules and regulations set forth by the County.

Conducts on-site visits to contractor’s place of business by driving a vehicle (e.g., County vehicle, personal vehicle, etc.) to various sites throughout the County of Los Angeles; using alternate forms of transportation; conducting entrance and exit meetings to discuss the purpose of the visit, preliminary findings, and provide technical assistance; reviewing and verifying documents and files; and performing detailed inspections/walkthroughs of services in order to ensure: a) effective services are delivered to participants and in compliance with local, State, federal, rules/regulations; b) billing accuracy, c) County is satisfied with the contractor’s performance.

Investigates potential problems and/or areas of non-compliance by documenting discrepancies and communicating to appropriate staff/management, conducting follow-up inspections to ensure corrective action has been taken, completing all required reviews and monitoring activities within contracted specified timeframes, and initiating additional action through the supervisor if necessary in order to ensure the appropriate type and level of service specified in the contract agreement are met.

Prepares various documents (e.g., investigation reports, contract discrepancy reports, change notices, amendments, various letters and correspondence, monitoring tools, etc.) by compiling information into an appropriate format (e.g., text, table, chart, graph, presentation, etc.), and manually or electronically operating computer software programs (e.g., email, word processing, spreadsheet, database, etc.) in order to solicit, convey, record, or present the information.

Reviews, analyzes, and processes various documents (e.g., Monthly Management Reports, Customer Service Questionnaires, Ad Hoc reports, single-audit reports, computerized records/reports, supporting documents, invoices, budgets, financial statements, corrective action plan, close-out reports, etc.) by checking the documents’ contents for accuracy, completeness, and compliance with terms of the contract (e.g., reaching adequate number of participants, reaching identified target group, etc.), State, county, and federal regulations; reviewing contractor’s invoices to see whether expenses were necessary, proper, and reasonable and in line with the contract budget; and assessing financial penalties and bonuses of contracts in order to ensure compliance, accuracy, and completeness prior to supervisor’s review.

Maintains records of contractor activities and expenditures by creating files that include all actions and correspondence pertaining to contracts; tracking contract expenditures; scanning documents; arranging, classifying, sorting, and filing the records according to a specified sequencing method (e.g., alphabetic, numerical, chronological, by subject matter, department-specific coding systems, etc.); and utilizing the office’s hardcopy and/or electronic filing systems in order to ensure their accessibility, accuracy, safe-keeping, and relevance.

Serves as a liaison with various agencies and organizations (e.g., stakeholders, contractors, other County departments, the public, etc.) by establishing and/or maintaining working relationships with individuals; providing individuals with requested services, information, guidance, and remedial solutions to programmatic issues; consulting with individuals for information needed; and coordinating and scheduling trainings, visits, entrance and exit meetings, etc. in order to obtain, exchange, or provide information in connection with contracts.

Assists supervisor in contract development, change notices, amendments, etc. by researching applicable laws and regulations; reviewing specifications and/or scope of work; identifying errors with contract language that results in change orders or amendments; etc. in order to maximize financial and operational performance of the department and minimize risk.

MINIMUM REQUIREMENTS

OPTION I
One year of experience at the level of Los Angeles County's class of Administrative Assistant III*.

OPTION II
Two years of experience in a contract environment at the level of Los Angeles County's class of Administrative Assistant II* consisting of maintaining, monitoring, auditing, and evaluating contract agreements.

OPTION III
Three years of experience at the working supervisor** level involving fleet management and/or maintenance***.

LICENSE
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS
PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

SPECIAL REQUIREMENT INFORMATION
*For full descriptions of class specifications of Los Angeles County classes Administrative Assistant III (Item #0889) or Administrative Assistant II (Item #0888) please click on the hyperlink on each title OR go to the Department of Human Resources website at https://.hr.lacounty.gov/ and type in the job title or item number under the "FIND JOB DESCRIPTIONS" search box.

**Experience at the working supervising level refers to working with and supervising a crew of at least three or more journey-level automotive, bus, or truck technicians. Supervisory capacity refers to providing direct administration and technical supervision to include planning, assigning, and reviewing the work of staff, evaluating employee performance, approving leave of absence, counseling and recommending discipline.

Journey-Level experience applies to a person who has completed an apprenticeship program or is an experienced worker, not a trainee, and is fully qualified and able to perform a specific trade without supervision.

***Fleet management and maintenance refers to the inspection, maintenance, repair, procurement, assignment, and disposal of a diverse fleet of vehicles and equipment used for construction, maintenance operations, emergency response, and/or for basic transportation purposes, and having knowledge of the industry repair and maintenance practices and regulations.

ENDORSEMENT OF COUNTY QUALIFICATIONS
Applicants who wish to qualify using experience gained in County classifications that are not at the level of the classification listed in the requirements must provide verification of qualifying out-of-class bonus, temporary assignment bonus, or reclassification study from CEO at the time of filing, or within seven (7) calendar days from the date of application submission. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title and exam number. Applicants do not need to submit such verification if they hold or have held a position at the level of the classification listed in the requirements, or a position deemed to be at equivalent level.

SHERIFF'S DEPARTMENT EMPLOYEES
Sheriff Department employees must complete the Special Pay Verification Form (SPVF) accessible at
Special Pay Verification Form - Employees - Power Apps at the time of filing or within seven (7) calendar days from the date of filing your online application. The Classifications Unit will email the approved SPVF to the applicant and the Professional Examinations Unit. If you have additional questions, please call the Classifications Unit at (213) 229-3193.

Verification of Experience (VOE) forms previously approved by the Classifications Unit will be accepted. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title, and exam number. Applicants claiming out-of-class experience to meet the requirements should describe their out-of-class duties in detail in the Work Experience and Supplemental Questions sections of their application.

SUPPLEMENTAL QUESTIONNAIRE
As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply.

EXAMINATION CONTENT
This examination will consist of two (2) parts:

PART I
A multiple choice and/or simulation assessment(s), weighted 30%, assessing:

• Professional Potential
• Achievement
• Coping with Uncertainty
• Responsibility
• Working to High Quality Standards
• Willingness to Learn
• Working Relationships
• Analyzing Information
• Learning Quickly
• Generating New Ideas
• Using Time Efficiently
• Adapting to Change.
  

• Reading Comprehension
• Decision Making
• Fact Finding and Data Analysis
• Problem Solving
• Analyzing Information
• Written Communication
• Payroll Audit and Analysis
• Responsibility

• An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov. Please click on "Find a Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section.
• Additional online practice tests are available at https://www.shldirect.com/en-us/practicetests.

• Automotive

• use of narcotics, controlled substances, and/or prescription drugs without a prescription.

• Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made.
• FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT.
• Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED.

• All notices, including result letters and notices of non-acceptance, will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add selockwo@lasd.org, yrodriguez@hr.lacounty.gov, info@governmentjobs.com, talentcentral@shl.com, and donot-reply@amcatmail.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records.

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

Your Responsibilities:

1. Completing Your Application:

a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted.

b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title.

c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation.

2. Requirements on Job Posting:

a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time.

b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual age 40 or older.

c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable.

3. Application Deadline: All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed.

4. Change of Name or Address: To change personal information such as your name or address, log into your profile on www.governmentjobs.com and make the necessary change. This can be done at any time.

5. Equal Employment Opportunity/Non-Discrimination Policy:

a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation, disability, or any other characteristic protected by state or federal law. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation(s) may be subject to verification, consistent with state and federal law. All accommodation-related information will remain confidential.

Disclaimer: The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction that may affect the employment application or the application selection process.

You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty.

The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system.

The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis.

NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet.

By accepting the Use Disclaimer set forth herein, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer.

Test Preparation: Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov/. Additional resources may be listed on the job posting.

Veteran’s Credit: In all open competitive examinations, a veteran’s credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit.

A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty.

This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran’s credit. More information available at: https://www.opm.gov/policy-data-oversight/veterans-services/vet-guide-for-hr-professionals/

Accreditation Information: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies that are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information is available at: http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and http://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC E_Resource_Guide.pdf

Background Check: The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about a conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

Career Planning: Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at https://career-pathfinder.hr.lacounty.gov/#/.

Benefit Information: Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a “new member” of the County’s defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) – unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California.

Americans with Disabilities Act of 1990: All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible.

Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, disability, or any other characteristic protected by state or federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants.

Los Angeles County Child Support Compliance Program: In an effort to improve compliance with court ordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information.

Social Security Act of 2004: Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA-1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website www.socialsecurity.gov, or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office.

Employment Eligibility Information: Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility.

The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) and other applicable laws prohibit employment discrimination based on an applicant's protected characteristics, including race, color, religion, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, sexual orientation, age, pregnancy, childbirth, and other characteristics.

COVID-19 VACCINATION: Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.

Updated February 2024