Job Abstract

Job Description:

The Transportation and Parking Services Manager assists the Assistant Director of Transportation & Parking Services (AD of DTPS) with planning, administering, coordinating, and implementing an efficient shuttle and fleet program and parking operations for the University. Acts as a support to provide backup as an additional driver when needed.

Work Location: Doheny Campus (Downtown Los Angeles) and Chalon Campus (West Los Angeles)

Start Date: Immediately

Applications Deadline: Open until filled

Salary Rate Range: $5,546.67 - $5,990.42/month

Hiring salary can be above the posted pay range if candidate's qualifications are determined to be above the minimum requirements of the position description.

Duties and Responsibilities:

• Serves as the secondary transportation service administrator for the university within the Department of Transportation and Parking Services
• Directly manage university transportation services, including planning and coordinating driver shifts, routes, service schedules, and fleet management
• Ensures drivers use approved routes and adhere to community restrictions while achieving the scheduled pick-up times by providing training and feedback
• Maintains real-time communications with drivers to resolve service problems and respond to road closures, emergency situations, traffic accidents, and mechanical breakdowns
• Communicates effectively with all required stakeholders by answering calls and e-mails, including after-hours in emergency situations
• Monitors routes, make necessary adjustments for overloads and delays, and cover routes during callouts and driver shortages as a backup driver. Arrange additional temporary drivers as required
• Issues driver assignments and respond to trip requests and special events. Provide service estimates to stakeholders, maintain trip records, and submit invoicing
• Communicates with the university community and outside agencies to exchange information and coordinate activities. Resolve issues and respond to concerns and questions regarding shuttle services and special accommodations for students, faculty, and staff
• Continuously survey the shuttle program for safety, costs, and improvement areas. Notify the AD of DTPS of safety matters and present solutions
• Maintains a positive partnership with Campus Safety and other departments to provide Remarkable Service to the community
• Compiles data and provide data reports on ridership demand, trends, and effectiveness of various transportation programs, including parking counts
• Manages university mobile transit app, GPS Dash Cams, onboard Wi-Fi, fleet management software, and other tech equipment in partnership with contracted programmers
• Maintains department websites, apps, physical signs, message boards, and social media with current information
• Maintains compliance with all jurisdictional requirements, including personnel records such as CDL license and medical certificates and university vehicle inspection reports, maintenance logs, registrations, renewal notices, etc.
• Prepares and maintain various reports related to routing, schedules, accidents, and other transportation services, shuttle records, fuel use, and vehicle inspection records
• Coordinates mechanic service providers for repairs and preventative maintenance of shuttles and other vehicles; monitor the status of repairs; inform the AD of DTPS on equipment needs
• Utilizes software and payment processing systems to sell parking permits, citation appeals, special permit applications, transit subsidies, and reservations. Answer inquiries from faculty, staff, or students about parking services and permits
• Represents the Department of Transportation and Parking at promotional events, informational meetings, forums, etc.
• Operates access control systems to authorize university identification cards for parking structures and other automated functions
• Attends meetings and workshops to maintain current knowledge of and assist in implementing safety and transportation codes, regulations, laws, and related matters.

Other Duties and Responsibilities:

• Work may be assigned at either Chalon or Doheny Campus
• Trains staff in following procedures and performing driver duties
• Works with designated insurance specialists and government agencies
• Occasional evenings and weekends, usually with notice
• Performs other job-related duties as assigned

Requirements:

Knowledge:

• Knowledge of the transportation needs of a diverse community.
• Basic principles of supervision; and ability to communicate effectively with the Mount community.
• Knowledge of software applications, including proficiency in Word, PowerPoint and advanced Excel.
• Knowledge of in-house systems provided while on the job.
• Familiarity with scheduling systems, state requirements, and related compliance mandates.
• Familiarity with marketing programs and group presentations.

Abilities and Skills:

• Willingness and ability to work in an environment involving exposure to some cleaning agents/chemicals.
• Effectively organize, prioritize and handle multiple tasks to meet established deadline.
• Must be flexible as well as detail and team oriented.
• Must exercise sound judgment and make decisive and accurate decisions appropriate to the situation at hand.
• Must have strong organization and prioritization, oral/written communication, interpersonal and project management skills. Bi-lingual Spanish/English is a plus.

Education:

• High school diploma or equivalent required.
• Bachelor's degree or Equivalent Experience Preferred.

Experience:

• Must have experience working and supervising a shuttle program with Class B drivers.
• Must have experience with DOT compliance with regards to CHP inspections.
• Must have 2-5 years of supervisory experience in transportation.
• Must have a clean 3-year driving record.

Licenses and Certifications:

• Must possess a valid Class "B" endorsement "P" California driver's license.
• Contingent on completion of a satisfactory driving records check and ongoing participation in the DMV Pull Program (driving record audits).

Additional Information:

Mount Saint Mary's University's commitment to equity, diversity and justice (EDJ) is steeped in the tradition and legacy of the Sisters of St. Joseph of Carondelet (CSJ), our Catholic identity, mission and values. We are unwavering in our pursuit of inclusion, belonging and antiracism. We aspire to achieve our love of dear neighbor without distinction, which permeates all forms of social identities and human experiences.

We honor and celebrate our similarities and differences. We are committed to the full inclusion of the entire Mount community. Due to historical legacies of exclusion, we offer particular care for underrepresented populations. We define diversity in the broadest sense, including but not limited to, age, differences in culture, citizenship status, disability, family status, gender, gender expression, gender identity, generational history, genetic information, geographic origin, language, political perspectives, mental and physical ability, military service, national origin, race and ethnicity, religion, sexual orientation, size and socioeconomic class.

Welcoming individuals from a variety of backgrounds improves and enriches our learning, living and working environments. Any breach of these values harms our community. Mount Saint Mary's University transforms its culture through the radical pursuit of institutionalized change. We strive for a campus where students, staff, faculty, alumnae and all whom we encounter feel welcomed, valued and are supported to reach their full potential.

As we pursue our never-ending journey toward a more equitable, inclusive and antiracist campus in our richly diverse community, we welcome you.

Application Instructions:

Please submit a resume and cover letter with your application.

Applicants must be able to provide proof of eligibility to work in the United States. The University will not assist applicants with any visa matters.

A background check will be required.

Employees may disclose their COVID-19 vaccination status with MSMU's Human Resources on a voluntary basis. Some MSMU clinical healthcare partners may require proof of COVID-19 vaccination to work at their facilities. If required, your academic division will inform you.

Frequently Asked Questions (FAQs)