Job Abstract

HUMAN RESOURCES GENERALIST

REPORTS TO: HR BUSINESS PARTNER

STATUS: NON-EXEMPT

Summary

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other.

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our vision is to offer everyone a piece of the American spirit – one handshake at a time.

The Human Resources Generalist is responsible for partnering with the People Operations Team to develop and implement integrated solutions with the goal of proactively communicating any HR related needs. A successful Human Resources Generalist formulates partnerships across all HR functions in efforts to deliver value-added services that reflects the business objectives. The ideal candidate will have thorough understanding and working knowledge of the full cycle of HR processes and policies with an emphasis on employee relations, and a strong customer service focus.

Essential Duties and Responsibilities

• Complete pre-employment background check discrepancy interviews
• Conducts audits and compiles reports relating to Company compliance with employment law
• Responsible for responding to Unemployment Claims in a timely and effective manner & attend UI Hearings in partnership with the Sr. Generalist and/or HR Business Partner
• Review, validate and approve change and term PARs
• Answer employee and management inquiries about HR-related issues and policies
• Support the People Operations Team by assisting with employee relation cases, such as, compiling employee history profiles, pulling location rosters and schedules, conducting interviews, etc.
• Support the Sr. Generalist and/or HR Business Partner with providing guidance to management on the composing and delivery of Developmental Notices
• Assist with the implementation of new and/or revised legal regulations
• Make recommendations to streamline and improve processes within HR
• Participate in HR projects
• Partner with HR team members in creating Standard Operating Procedures (SOP) for HR process as needed
• Demonstrates high level of quality work, attendance and appearance.
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• Performs any other duties that may be assigned by management.

Qualifications

• Strong communication, customer service, time management and organizational skills.
• Proven work experience as an HR Generalist, HR Administrator, or relevant role
• Experience with HR software, like HRIS or HRMS
• Computer literacy (MS Office applications, in particular)
• Excellent organizational skills, with an ability to prioritize important projects
• Strong phone, email, and in-person communication skills

Competencies

• Customer Centric/Sales Driven – Assesses customer experience within the store and promotes a culture of customer engagement. Is attentive to customers and understands their needs, offers products that are aligned with the consumers’ expectations. Continually searches for ways to improve customer service.
• Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
• Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.