The Office of Enrollment and Student Success (ESS) is a mission-driven organization providing a cohesive experience throughout all phases of the student lifecycle, from the admissions and enrollment process through graduation and beyond, by supporting a connected, comprehensive and student-centered approach to the student experience. An integral component to ESS, the Office of Student Financial Assistance (OSFA) administers over $430 million in financial aid (institutional grants and federal loa... more details
Senior Financial Aid Counselor
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Please see Special Instructions for more details.
Employer will not sponsor for employment Visa status
Posting Details
I. JOB OVERVIEW
Job Description Summary:
The Office of Enrollment and Student Success (ESS) is a mission-driven organization providing a cohesive experience throughout all phases of the student lifecycle, from the admissions and enrollment process through graduation and beyond, by supporting a connected, comprehensive and student-centered approach to the student experience. An integral component to ESS, the Office of Student Financial Assistance (OSFA) administers over $430 million in financial aid (institutional grants and federal loans combined) to undergraduate and graduate students, and is responsible for ensuring adherence to federal, state, and institutional regulations relating to student financial aid. Reporting directly to the Assistant Director, Financial Aid Counseling & Processing, the Senior Financial Aid Counselor assists in the administration of federal, state, and institutional student aid programs for a diverse population of traditional and non-traditional students. Primary duties include:
Financial Aid Processing:
Processes student aid applications and package awards.
Verifies and assesses student eligibility for financial aid.
Conducts assessment of student needs including monitoring and evaluation of the efficiency and effectiveness of service delivery methods and procedures.
Provides financial aid counseling to students and parents regarding application procedures and eligibility requirements.
Counsels students and aid recipients regarding the cost of attendance, management of available financial aid opportunities, eligibility requirements, and the application process.
Provides assistance to students with loans, grants, scholarships, and the financial aid application process, and reviews applications to ensure accurate and complete information.
Manages the Undergraduate student populations’ project plan.
Monitors satisfactory academic progress of students receiving financial aid.
Compliance:
Demonstrates a firm understanding in government and private resources for funding a college education.
Interprets, implements, and maintains up-to-date knowledge of Federal and State guidelines governing financial aid programs
Communications:
Delivers exemplary customer service to prospective and continuing students and families in planning and coordinating the funding of their education.
Communicates appropriate information to other OSFA departments.
Data Management:
Uses GW systems in Office of Financial Aid to record, track, and analyze student questions, and engagements.
Utilizes Federal and State agency online data management systems to troubleshoot students
The incumbent may perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Minimum Qualifications:
Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:
Preferred Qualifications:
Active listening skills
Problem Solving skills
Caring and helpful demeanor
High degree of composure and professionalism
Knowledge and experience with financial aid processes for students desired
Demonstrated program management experience desired
Strong presentation, interpersonal, networking, and organizational skills
Strong organizational, multitasking, and time-management skills
Attention to detail
Ability to take initiative
Ability to contribute in a team environment
Demonstrated ability to work independently, meet deadlines
Takes responsibility to accomplish job assignments within reasonable deadlines
Typical Hiring Range
Commensurate with Experience.
II. JOB DETAILS
Campus Location:
Ashburn, Virginia
College/School/Department:
Enrollment Management
Family
Enrollment Services
Sub-Family
Financial Aid
Stream
Individual Contributor
Level
Level 1
Full-Time/Part-Time:
Full-Time
Hours Per Week:
40
Work Schedule:
Monday - Friday, 8:30am - 5:30pm
Will this job require the employee to work on site?
Yes
Employee Onsite Status
Hybrid
Telework:
Yes
Required Background Check:
Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
Special Instructions to Applicants:
Employer will not sponsor for employment Visa status
Internal Applicants Only?
No
Posting Number:
S012916
Job Open Date:
04/04/2024
Job Close Date:
If temporary, grant funded or limited term appointment, position funded until:
Background Screening
Successful Completion of a Background Screening will be required as a condition of hire.
EEO Statement:
The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
* Are you currently employed with The George Washington University?
No
Yes
* For current GW employees, have you completed your Introductory Employment Period (IEP)? (As a reminder, employees in their IEP are not eligible to apply for other internal university staff and research positions until the IEP is complete.)
Yes, IEP complete
No, still in IEP
N/a - not a current GW employee
* The proposed salary for this position is between $50,000 - $54,000. Does this align with your salary expectations?
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