Job Abstract

Job ID

5246

Clearance Requirement

Public Trust

Design. Disrupt. Repeat.

Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is looking for an experienced Business Analyst / Scrum Master with an appetite for taking on new challenges. You're going to be challenged each day with new and complex mission and delivery opportunities as you serve as the team lead for a major mission system.

Who We Are

Steampunk is the explosive collision of human-centered design and traditional government contracting. An employee-owned company with a startup mindset and time-tested approaches tailored for the federal government, we’re passionate about creating solutions that are impactful, practical, scalable, and most importantly, that meet our clients’ ever-changing needs.

At Steampunk, we believe in disrupting the status quo and setting the pace in the ecosystem of government contractors, while repurposing tried-and-true methodologies. We believe in empowering our people to find creative solutions to intractable problems. We believe the best environment in which to grow and thrive is outside our comfort zone.

We are seeking a skilled and detail-oriented Business Analyst/Technical Writer to join our team. The ideal candidate will have a strong background in information technology, coupled with exceptional writing and communication skills. As an IT Technical Writer, you will be responsible for creating clear, concise, and comprehensive documentation for a variety of IT products, services, and processes. This role requires the ability to translate complex technical information into user-friendly guides, manuals, tutorials, and other documentation formats.

Responsibilities:

• Collaborate with subject matter experts (SMEs) to gather and understand technical information.
• Perform analysis to understand the current state of the system
• Write and edit technical documentation including knowledge articles and system documentation to reflect the current state
• Organize and present information in a structured and easily digestible format for various audiences.
• Ensure accuracy, consistency, and clarity in all documentation.
• Update existing documentation to reflect changes in technology, products, or processes.

Qualifications:

Bachelor's degree and 3 years of relevant experience

Strong understanding of information technology concepts, systems, and processes.

Excellent writing, editing, and proofreading skills with a keen eye for detail.

Previous expose to Salesforce platform is a major plus

Ability to work independently, manage multiple projects simultaneously, and meet deadlines.

Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.