Job Abstract

Why work here?

Beyond outstanding employee benefits including health and dental insurance, vacation, and a 403(b) we take pride in hiring the best employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation.

A Little More About What You Will be Doing

As a member of the patient care team, the Senior Medical Assistant is responsible for positive patient relations, proper telephone communication, verification of patient information by interviewing patient and confirming purpose of visit. The Medical Assistant is also responsible to prepare the patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summary.

This position will also be trained and will be responsible for appointment scheduling, and to perform routine duties associated with the collection and maintenance of current patient demographics and insurance information.

• As a member of the patient care team, the Senior Medical Assistant is responsible for positive patient relations, proper telephone communication, verification of patient information by interviewing patient and confirming purpose of visit. The Medical Assistant is also responsible to prepare the patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summary. This position will also be trained and will be responsible for appointment scheduling, and to perform routine duties associated with the collection and maintenance of current patient demographics and insurance information. The Senior Medical Assistant will perform required responsibilities based on the standard work for their department with minimal supervision with the ability, skill and knowledge to work in more than one specialty area. Surgery scheduling will also be part of this position. Greets patients, take appropriate vital signs, review current medications and record in medical record
• Coordinates, or serve as liaison, for administrative and clinical (based on scope of practice) support activities including facilities management, patient billing, utilization management, quality management, risk management, human resources, and payroll
• Coordinates communication between patients, family members, medical staff, administrative staff, insurance plans, and other departments
• Explains policies, procedures, or services to patients using clinical or administrative knowledge, based on scope of practice
• Sets up exam room/procedure rooms appropriately based on patient visit needs
• Cleans/re-processes equipment and supplies based on standard work and department guidelines
• Provides assistance in QA measures for suites, including recording QC testing on designated equipment
• May lead daily huddles and staff meetings and participates in performance improvement activities within the local assigned department

Education

• High school diploma or GED required
• Graduated in Medical Assisting from an accredited educational program and/or Medical Assistant Certification from Board approved Medical Assistant Organization.

Experience

• Minimum 3 years’ experience working as a Medical Assistant in an outpatient clinical/medical office setting

Licenses/Certifications

• Medical Assistant certification and/or diploma required
• Basic Life Support (BLS) American Heart Association required and/or American Red Cross