Job Abstract

Capital One’s Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization’s Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity.

Audit is seeking an energetic, self-motivated, detail oriented Senior Associate to join the Chief of Staff team. This Senior Associate position will manage several processes related to the Recruiting and Board Reporting activities for the Audit department, as well as other COS driven tasks as needed to support the Audit organization.

Key Responsibilities:

• Manage Audit’s Recruiting process, which includes ongoing monitoring headcount request tracker, partnering with Finance and department leaders through headcount approval process, and communicating decisions to Audit teams and Recruiting

• Perform a reconciliation of Recruiting headcount report while managing active job openings for the department

• Facilitate bi-weekly meetings with Recruiting ensuring seamless partnership between Audit and Recruiting

• Manage monthly Senior Management Committee meeting prep for the Chief Audit Officer, which includes management of meeting notes within Audit and meeting materials from 1st and 2nd line partners

• Assist Chief of Staff Reporting team with administrative Board Reporting responsibilities such as, creating and managing daily task list, creating internal milestone views for department, and partnering with multiple Audit teams on various Board of Director deliverables to ensure on-time delivery 

• Manage quarterly Board of Director meeting prep for the Chief Audit Officer, which includes management of meetings notes with Audit and meeting materials from 1st and 2nd line partners

• Assist Chief of Staff Reporting team with various quarter end reporting for 1st and 2nd line partners including Quarterly Audit Reports (QAR) that will be included in quarterly Risk Oversight Committee (ROC) reports

• Collaborate with Chief of Staff Reporting team to provide assistance in Non-Associate Labor process, as needed

• Share insights and draw connections between the various programs and processes to strengthen process and build efficiencies

• Maintain and enhance process documentation, and be the key resource and SME for ongoing questions from leadership, regulators, and external auditors

Here’s what we’re looking for in an ideal teammate:

• You have a strong background in process management and process optimization.

• You are well versed in Google Forms, Google Sheets, and Tableau Reader.

• You enjoy helping others, answering questions, trouble-shooting, and solving problems.

• You are a critical thinker who constantly evaluates risk, connection points, and the importance of being well-managed.

• You are organized, detail-oriented, and value clear, audit-ready documentation.

• You are a team player AND you enjoy driving processes independently.

• You are a clear communicator and can craft language that is precise with a clear call to action.

• You possess a relentless focus on quality and timeliness.

• You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.

• You’re a firm believer that a rich understanding of data, innovation, and technology will only make you better. This will require leveraging the power of data analytics and furthering your technical expertise.

Basic Qualifications:

• Bachelor's Degree or military experience

• At least 2 years of process management experience

• At least 1 year of experience supporting, partnering and interacting with internal business clients

• At least 1 year of experience writing and sending communication to large audiences 

• Proficiency in Google Forms and Google Sheets

Preferred Qualifications:

• 1+ year experience with Business Intelligence I reporting tools (Tableau)

• 1+ year experience in Communication

• 1+ year of Risk Management experience

• 1+ year of Project or Process Management experience