Job Abstract

Wasserman is a leading global, end-to-end marketing, management, representation and sales business serving talent, brands and properties. Wasserman operates at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com.

Job Purpose: This position works alongside the Director, Benefits to provide day-to-day benefits administration support for all US staff in addition to general assistance of the People team.

Duties:

• Manage US benefit operations alongside the Director, Benefits and act as the first point-of-contact for benefit-related questions from employees.
• Serve as HRIS (Workday) Expert - tasks including, but not limited to benefit enrollment approvals (new hires, qualified life events, and other changes), enrollment tracking and reporting, main partner for Workday HCM in-house team on testing, troubleshooting, and locating solutions.
• Partner with the Payroll team to reconcile employee payroll deductions and conduct regular analysis for data accuracy.
• Create and maintain communications, including distribution of annual benefit guides, monthly benefit highlights, and other plan updates, as necessary.
• Conduct semi-monthly benefit orientations for all US based benefits-eligible staff.
• Oversee the Coordinator, Benefits’ management of benefit billing, invoice submissions to the Accounting team, and general broker/vendor communications.
• Assist with the administration of the annual Open Enrollment period alongside the Director, Benefits, including distributing communications, conducting education sessions, managing system implementation of new benefit plans and rate changes, performing HRIS testing, and overall process management.
• Perform quarterly audits of 401k lost shareholder reports via Fidelity.
• Regularly review COBRA reporting and take action, as necessary.
• Create and update Standard Operating Procedures (SOPs) to provide instructions for all benefits operations-related tasks.
• Assist the People team with HRIS reporting and special projects, as needed.

• Bachelor’s degree and 2-4 years of experience working in HR with a focus on benefits and payroll.
• Working knowledge of navigating and utilizing HRIS applications; 1+ year of Workday experience is highly preferred.
• Expert in Microsoft Excel.
• Must be extremely detail-oriented with analytical and organizational skills.
• Proactive with well-developed problem-solving skills and ability to work independently to resolve issues.
• Ability to manage multiple priorities and strict deadlines.
• Excellent customer service skills are a must with a proven ability of building good interpersonal relationships with people across the organization.