Who You'll Work With
The Federal Healthcare delivery team is comprised of engineering experts that design, architect, and deploy critical infrastructure projects with innovative Cisco solutions. The team leads the way in providing powerful engineering consultation and support services on networks and data centers that perform at the highest possible levels. We work with Federal Healthcare customers who use technology solutions to achieve their mission of providing premier health care services to US Military personnel and Veterans. Strong relationship building and interpersonal skills are traits of successful consultants in this organization. We are committed to continuous development and training on new products/technologies that keep us in a leading position in the network consulting industry.
As part of this team, you will work directly with our customers and collaborate on a variety of projects that have a real impact on our nation’s veterans. We will value your ideas and creative perspective on how to get things done, and equip you with the resources to ensure personal and professional growth.
What You’ll Do
You will be a Customer Delivery Technical Leader, responsible for taking the senior role in the support and delivery of data center solutions and services. You will lead and drive architectural and high- and low-level designs to integrate and optimize engineering efforts for complex data center infrastructure solutions. You will align and drive focused work with a customer's business strategies and objectives and will also assist customers with the strategic direction of tools and network management systems.
Who You Are
The successful candidate has a passion for using technology to help customers achieve their business objectives.
- Customer Focus: Proactively understands customer needs and aligns Cisco teams and resource expertise from multi-functional teams to drive alignment on decisions that improve customer value.
- Technical Solution Foundation: Ability to understand and connect customer use cases/plans with Cisco solutions and how Cisco solutions can be efficiently implemented and applied in a customer’s environment. Foundational technical solution knowledge, solution alignment, and industry standard expertise.
- Cross-Team Collaborator & Influencer–work across internal and external teams of all levels to proactively inspire technical implementation decisions and work towards common goal. Ability to operate and interact in a remote / virtual and face-to-face environment.
- Strategic Advisor –You see the big picture and all the dependencies that influence each other within and around your engagements. You proactively take actions before potential issues arise.
- Results Oriented: Interest in and proven execution ability with relevant technology delivery execution, customer outcomes and people development.
- First Responder: Skilled at issue management, solution driven ownership and managing customer expectations and escalations as well as team or employee critical needs and issues; Ability to work in a dynamic environment; make timely, logical, and appropriate decisions.
- Effective Communicator: Delivers complex information in a confident and convincing manner, appropriate to a diverse audience that produces clarity and impact.
- Technical Authority: Expert level (e.g. CCIE) or equivalent data center experience with infrastructure technologies to include hands on design, deployment, and troubleshooting of the Cisco infrastructure technologies: Nexus, Catalyst, VXLAN, EVPN, and Nexus Dashboard.
Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re "old" (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can’t put us in a box!
But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!
