The Regional and Online Campus (ROC) Admission Counselor is responsible for new student recruitment and admission goals for students to the University of La. Verne. This position reports directly to the Director of Adult and Graduate Admission and works collaboratively with all campus staff and faculty to achieve enrollment goals; this position is expected to closely coordinate activities with Enrollment Management especially on recruiting strategies, processes, and metrics for success Minimum Q... more details
Admission Counselor, Regional and Online Campuses (ROC)
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Position Information
Functional Title
Admission Counselor, Regional and Online Campuses (ROC)
Position Type
Administrative/Professional
Appointment Type
Regular
FTE %
100%
Work Schedule (if atypical)
This position is onsite. There may be the possibility of a hybrid schedule after successful completion of the introductory period.
University Overview
Embark on an exciting journey with the University of La Verne, where your career aspirations come to life in a vibrant and welcoming environment. Established in 1891, our diverse and inclusive community is more than just a university—it’s a home for passionate individuals like you.
At the University of La Verne, we embody four core values that set us apart—Ethical Reasoning, Diversity and Inclusivity, Lifelong Learning, and Civic and Community Engagement. If you’re fueled by these principles and are eager to make a meaningful impact, your journey begins here.
With a rich history spanning 132 years, the University of La Verne boasts a global Leo Family of 89,000+ accomplished alumni. As the #1 private university in California for social mobility according to U.S. News and World Report 2024, and recently recognized as the 33rd Best U.S. College by the Wall Street Journal 2024, we take pride in our commitment to excellence in education.
Join us in shaping the future, where your passion meets purpose. Come be part of something extraordinary and apply today!
Diversity Statement
The University supports a diverse and inclusive environment where students recognize and benefit from the life experiences and viewpoints of other students, faculty, and staff. Diversity is an active and intentional practice that supports difference and multiplicity to expand knowledge, educate capable citizens, develop the whole person, and serve our local and global communities. Promoting and sustaining diversity is a commitment to educational quality and the creation of positive, respectful learning communities.
Job Description Summary
The Regional and Online Campus (ROC) Admission Counselor is responsible for new student recruitment and admission goals for students to the University of LaVerne. This position reports directly to the Director of Adult and Graduate Admission and works collaboratively with all campus staff and faculty to achieve enrollment goals; this position is expected to closely coordinate activities with Enrollment Management especially on recruiting strategies, processes, and metrics for success
Minimum Qualifications
Bachelor’s Degree from an accredited institution
1 year of experience in recruitment and marketing
Strong customer service skills
Understanding of admission process and best practices
Excellent verbal and written communication
Commitment to diversity and inclusivity
Preferred Qualifications
Benefits Summary
Salary will be commensurate with experience and internal equity. Benefits include a comprehensive health and wellness plan, tuition remission program for employee, spouse, and dependent children, a generous contribution to the University’s 403B retirement plan, and a generous time off plan.
Employment is contingent upon successful completion and clearance of a background check and employment verification.
Location
San Fernando Valley
Number of Vacancies
1
Duties
Specific Duties
Recruit New Students:
Generate new leads for designated programs, populations and locations for the University of LaVerne by conducting the following:
Conduct on-site/virtual information sessions at educational institutions, community colleges, community based organizations, businesses and other appropriate sites.
Build and maintain partner relationships with community colleges, educational institutions, stakeholders and community-based organizations, businesses, and other appropriate sites.
Represent the University at events on and of campus, conferences, fairs, networking mixers, and other appropriate events to generate leads resulting in applications and enrolled students
Participate and lead on-campus and virtual information sessions, during the work day, evenings and weekends as designated by Enrollment Management.
Establish relationships with prospective students and stakeholders by providing accurate admission, program and campus information.
Plan and participate in admitted student events and other yield opportunities during the day, in the evening, and on weekends where appropriate.
Counsel students on appropriate steps between admission and enrollment. Must have a good understanding of degree curriculum, learning outcomes and expectations, including basic knowledge of financial aid, and other onboarding processes.
Percentage Of Time
30
Specific Duties
Manage Leads: Track & follow-up with all leads in the form of RFIs, RSVPs, walk-ins or referrals through personal contact and CRM system. Work to convert prospective students to applicants with complete files and ultimately enrolled students. Respond to the leads:
Contact new leads within 24 hours, to include RFI, applicants, walk-ins, and other populations as designated by supervisor. Work closely with prospective students and applicants through the admissions process via telephone, email, virtual, and personal contact throughout the course of the admission cycle.
Monitor inquiries, application counts, admission status and registration of all prospective and incoming students.
Follow up with all incomplete applications from previous terms in a timely manner to encourage completion of application for a future term.
Counsel individuals and families as appropriate, in an appointment setting about the university.
Gain proficient use of CRM and other recruitment tools and systems.
Perform data searches about individual applicants and use queries so that data driven decisions can be made about recruitment practices. Develop and monitor statistical reports to enhance recruitment strategies, yield management, forecasting, and operational efficiency.
Respond to all emails and phone calls within a business day, keeping consistent communication with supervisor when response time increases beyond the expectation.
Percentage Of Time
30
Specific Duties
Teamwork/Collaboration: Work collaboratively with campus team to meet enrollment goals for the University of La Verne.
Work with the appropriate enrollment and academic program leadership in coordinating new student onboarding activities, in conjunction with campus advisors, to ensure proper academic advising and onboarding.
Work collaboratively with fellow teammates to support the needs of the unit and meet and exceed enrollment goals.
Work with appropriate stakeholders (including academic leadership and partners) and Admission Operations to coordinate and monitor the workflow for timely and accurate processing of admission applications through matriculation.
Stay educated on admission trends and best practices and contribute to the team by suggesting new ideas for marketing, programs or other relevant actives. Work with Enrollment Management Leadership to identify marketing opportunities.
Submit deliverables to enrollment leadership by stated deadlines.
Work in partnership with recruitment communication and marketing plans and strategies.
Percentage Of Time
15
Specific Duties
Achieve a high level of proficiency in products relevant to recruitment including Microsoft power point, Microsoft word, WebEx and Slate
Percentage Of Time
10
Specific Duties
All other duties as assigned by Enrollment Management Leadership
Percentage Of Time
10
Specific Duties
Be a culturally competent employee who attends/completes mandatory diversity and inclusivity trainings as provided by the university
Percentage Of Time
5
Salary Range
Minimum:
$66,560
Maximum:
$66,560
Posting Detail Information
Posting Number
2018-190953SA
Special Instructions to Applicants
Open Date
03/08/2024
Close Date
Open Until Filled
Yes
Posting Specific Questions
Required fields are indicated with an asterisk (*).
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