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About AWS
Amazon Web Services (AWS) helps millions of customers every day achieve their business goals in an ever-changing digital economy. As the worlds most comprehensive and broadly adopted cloud platform, we recognize the global need for IT infrastructure services to deliver fast, scalable results. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
How would you like to be a part of Earths most customer-centric company? You would work with teams of front-line responders who support the operations of some of the worlds most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.
AWS has the worlds largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians I (EOTs) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.
Inclusive Team Culture
Here at AWS, we celebrate our differences. Our employee-led affinity groups reach tens of thousands of employees around the world, furthering our culture of inclusion and influencing our innovative employee benefit offerings. We host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, that help us think bigger to seek diverse perspectives, learn, and be curious.
Mentorship & Career Growth
We have a career path for you no matter what stage youre in when you start here. Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We recognize theres more to life than work. Creating harmony between your personal and professional life leads to greater happiness, fulfillment and purpose. At AWS, were committed to helping our customers achieve their goals and we know we cant succeed unless our employees achieve theirs. This starts with flexible work hours and arrangements that help our teams celebrate daily wins, at home and in the cloud.
Key job responsibilities
Supervise contractors who perform servicing or preventive maintenance.
Operate and maintain mechanical and electrical equipment.
Perform root cause analysis of equipment failures.
Troubleshooting of facility and rack-level events within internal SLA.
Ensure all safety procedures are adhered to while performing work.
Able to work a 12 hour shift (rotating 3 to 4 day work weeks).
Take daily operational readings of all mechanical and electrical equipment.
Utilize internal CMMS to manage building workflows.
Physical Requirements:
Walk job sites in uneven terrain.
Work at heights and from ladders.
Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.
Work shifts longer than eight hours in duration.
Coordinate body movements when using tools or equipment
Reach and stretch to position equipment and fixtures while maintaining balance
Bend or twist the body into unusual positions while working
Perform physical tasks all day without becoming overly tired
Use hands to manipulate small wires and objects
Push or pull heavy objects into position
Work in a noisy environment
Work at depths, such as under raised floors
A day in the life
- Involved with projects of moderate complexity.
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
- Perform rack installs, rack decommissioning, operational readings and facility management.
- Provide key performance indicators to senior engineers.
- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
- Monitor performance of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
- Ensure all safety procedures are adhered to while performing work.
- Assist with basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems.
- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
- Maintain data center critical infrastructure equipment ensuring 99.999% uptime of the world's largest cloud computing portfolio.
- Role may support more than one location/site.
- Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder
- Regularly lift and/or move up to 39 pounds independently and participate in group lifts for 40+ pounds
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull.
About the team
AWS Infrastructure & Network Services teams are building intelligent software to automate the infrastructure operations that drive Amazon Web Services. Were providing internal and external customers the opportunities to consume infrastructure directly, without human intervention. Our teams leverage AWS technology to support data center operations, networking, infrastructure, and support engineering and development. Come join us to build, architect, design and implement distributed systems that provide availability, scalability and latency guarantees across the full breadth of AWS services.
Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
We are open to hiring candidates to work out of one of the following locations:
Sterling, VA, USA
PREFERRED QUALIFICATIONS
- 2+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
