The Clinical Liaison provides the primary coordination of hospital-based hospice and palliative care. The Clinical Liaison receives all hospice and palliative care referrals and arranges for admission to the hospice or palliative consultative service, interfaces with the patient/family, and with the attending physician. The Clinical Liaison triages all incoming referrals and coordinates interdisciplinary team members required to best meet the immediate needs of the patient. In collaboration with... more details
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Role:
The Clinical Liaison provides the primary coordination of hospital-based hospice and palliative care.
The Clinical Liaison receives all hospice and palliative care referrals and arranges for admission to the
hospice or palliative consultative service, interfaces with the patient/family, and with the attending
physician. The Clinical Liaison triages all incoming referrals and coordinates interdisciplinary team
members required to best meet the immediate needs of the patient.
In collaboration with the hospice and palliative care medical consultant (when applicable), the Clinical
Liaison initiates the care plan and discharge planning and communicates with the interdisciplinary
team regarding patient goals and treatment plan. The Clinical Liaison makes nursing assessments,
judgments and treatment decisions based on customer needs and wishes and in accordance with the
level of professional skills. The Clinical Liaison promotes programs to acute care facilities through collaborative relationships with the facility
by providing opportunities for professional development and community education.
Essential Duties and Responsibilities:
Experience Requirements
The Clinical Liaison must have at least one year of experience in a comparable setting/unit. Hospice and/or palliative care experience is strongly preferred.
Education Requirements
The Clinical Liaison must have at least a degree in Nursing from an accredited nursing program. A BSN degree is preferred or a Master of Social WOrk (MSW) from an accredited social work program.
Required Certificates and/or Licenses
The Clinical Liaison must have licensure from the governing body for practice for the District of Columbia, State of Maryland, and/or the Commonwealth of Virginia, based on the state/jurisdiction of practice; or licensure from compact state.
Overall Skills:
The ability to perform a thorough nursing assessment to include physical exam and psychosocial
assessment of the patient and family; offer recommendations for evidence-based best practices;
function as a member of the facility IDT and the CH/CPCC team; anticipate the needs of
patients/family and IDT; demonstrate superlative oral and written communication skills as well as
ability to organize and manage projects within defined timeframe and budget; work both independently
and as part of a team; demonstrate excellent interpersonal and collaborative; demonstrate
organizational skills with ability to delegate and follow up; manage multiple tasks and stressful
situations with a positive attitude; demonstrate a strong work ethic and attention to detail.
Physical/Mental/Emotional Skills:
The ability to possess exceptional skills, including a faculty for conceptual thinking, peer motivation,
problem solving, and who can demonstrate initiative, follow-up and follow-through; work in a fast
paced environment utilizing tact, patience, and diplomacy; work independently; resolve conflict and be
comfortable with conflict resolution and management; facilitate the development of trusting
relationships and partnerships with physicians, payers, patients and co-workers; maintain a positive
public image for Capital Caring Health by dealing with patients and employees; communicate
respectfully, openly, honestly and directly; display comfortably with possible blood, bodily fluid,
communicable diseases, and etc. exposure; push and pull heavy objects; display a full range of body
motion including handling and lifting patients; serve as coach, mentor and a positive role model; drive
long distances, on a tight schedule, sometimes in heavy traffic; provide physical care to patients.
Technological Skills
The ability to learn and efficiently use patient health information systems and demonstrate proficiency in Microsoft Office and internet browsers.
Reasoning Ability
The ability to apply common sense understanding to carry out instructions furnished in written or oral form and deal with problems involving several concrete variables in standardized situations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions. While performing the duties of
this job, the employee is regularly required to sit, talk, and hear. The employee is required to stand;
walk; bend, stoop, and reach; use hands and fingers to handle, or feel; reach with hands and arms;
demonstrate manual dexterity to operate medical devices/equipment and perform procedures, also to
operate keyboards, laptops, and phones, should be able to taste or smell; and push, pull, lift/carry 50
lbs. Specific vision abilities required by this job include close vision, distance vision, color vision,
peripheral vision, depth perception, and ability to adjust focus.
Work environment
The work environment characteristics are representative of those an employee would normally
encounter while performing the essential functions of this job in an office. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Works in a business office with computers, printers, copy/fax machines and telephones. The noise
level in the work environment is usually light to moderate. The environmental conditions are that of
what is to be expected in a temperature-controlled building. Occasionally required to drive to alternate
work locations.
This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.
