Nail Technicians perform a variety of functions in the salon and spa, including manicures and pedicures, polish changes, acrylics, and other treatments. The major tasks, duties, and responsibilities performed by nail technicians are shown in the following job description example:Perform basic manicure and pedicure services to clients and guests. Build rapport with clients to retain them and maintain a full schedule. Work towards the actualization of spa sales goals by selling appropriate product... more details
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Description
Nail Technicians perform a variety of functions in the salon and spa, including manicures and pedicures, polish changes, acrylics, and other treatments.
The major tasks, duties, and responsibilities performed by nail technicians are shown in the following job description example:
Perform basic manicure and pedicure services to clients and guests
Build rapport with clients to retain them and maintain a full schedule
Work towards the actualization of spa sales goals by selling appropriate products and services to clients and guests
Maintain and report schedule accurately to manager or supervisor, and perform all treatments on services menu
Perform various professional nail services for guests, and educate them about individual nail care needs
Responsible for providing the highest quality of customer service to clients/guests
Perform nail services following established guidelines for the service offering, and strive to fulfill guest expectations in the area of nail grooming, massage and exfoliation, and polish application
Understand and use universal precautions when providing services, including assessing contraindications for guest before commencing all treatments
Ensure the sanitary of all equipment, cleaning and disinfecting all tools on a daily basis
Maintain and increase knowledge of nail care for both hands and feet and possess a complete knowledge of all spa services offered
Understand and educate clients on the ingredients and product benefits for their nail care where applicable
Exhibit a professional and well groomed appearance every time
Answer guests’ questions/inquiries in a knowledgeable and professional manner
Promote other spa/salon services by suggesting to guests other beneficial treatments offered by the spa
Begin and end all treatments within scheduled time-frame, as well as recommend product for home use or self-care
Maintain inventory and inform Spa Director or Supervisor about product needs in a timely manner
Accurately document treatment notes and maintain client cards when appropriate
Attend scheduled meetings and professional trainings
Safeguard customer experience and report any incidents or accidents to a member of the management team.
Requirements
Minimum of High School Diploma or General Education Diploma (GED), plus a vocational training or professional nail technician course training
Experience: Minimum of 1 year experience performing a wide variety of nail services; previous customer service experience is a plus
Knowledge: At minimum technicians must be able to perform manicure, pedicure and gels
Possess a working knowledge of shellac, gel and dip, and acrylics
Must be able to maintain knowledge of all treatments performed and products used
License: a valid State appropriate Nail Technician license or certification
Customer service skills: Nail technicians need this skills to complete consultation with customers and handle all questions/inquiries; build rapport with guests and deliver positive customer experiences according to the organizations standing policy
Communication skills: They require strong communication skills to explain various treatments/services to clients as well as educate them about retail offerings; how to care for their nails, and recommend relevant products to them
Team player: Nail technicians work with other people, so they should be willingly to actively support group goals. They should be willing to show up on time and ready to work wherever needed to get the job done
Selling skills: It is important for nail technicians to have selling skills to promote their company’s services and retail sales of the Spa, and have a level of comfort with product recommendation. This is because actualizing sales goals helps to absorb overhead of the business
Physical dexterity: This position requires the following physical abilities: balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, tactile sense, repetitive motions, seeing, hearing, talking, and visual acuity
Technical Skills: nail technicians must be skilled in operating the following tools: nippers, files, buffers, cuticle removers, polishes, acetone, foot file, lotions, scrubs, hot cabbie, and paraffin heater; to successfully perform their duties
Apt to learn: The beauty industry is a fast-paced industry with frequent changes in trends. Therefore, nail technicians must be open to learning and investing in continuing education to Improve/update their skills through training programs, some of which are available in the spa, salon, club, etc.
Flexibility: Nail treatment services may be required during weekends and evenings, and holidays; therefore, technicians must be able to work a flexible schedule, including weekends and holidays.
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