About Us: Regent Santa Monica Beach—an IHG Hotels & Resorts (IHG) property—lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury. Located steps from the famed Santa Monica Pier, the resort will celebrate the beauty of unexpected harmony through contrasts, delivering inspired stays through a blend of serenity and a touch of decadence. The resort will feature sumptuous rooms and suites, along with a stunning beachfront po... more details
About Us:
Regent Santa Monica Beach—an IHG Hotels & Resorts (IHG) property—lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury.
Located steps from the famed Santa Monica Pier, the resort will celebrate the beauty of unexpected harmony through contrasts, delivering inspired stays through a blend of serenity and a touch of decadence. The resort will feature sumptuous rooms and suites, along with a stunning beachfront pool deck, a destination spa, and a wellness center. Additionally, Regent Santa Monica Beach will welcome guests for unforgettable epicurean experiences, including a restaurant concept created in collaboration with an acclaimed celebrity chef as well as a high-end artisanal marketplace.
Job Summary:
The Restaurant Assistant General Manager provides administrative, technical and analytical support to the Kitchen and Dining Room Management teams, under the supervision of the Director of Restaurants and Restaurant Executive Chef. The ideal candidate will contribute to the planning, organization, and training necessary to achieve restaurant objectives in sales, costs, colleague retention, communication and awareness, guest service and satisfaction, food quality, and compliance.
A little bit about your day:
Reporting to the Director of Restaurants every day is different, but you’ll mostly:
- Promote the Restaurant Group and Regent’s service philosophy and style through our people attributes.
- Provide exceptional service to guests, ensuring they feel welcome and valued.
- Execute all tasks with efficiency, professionalism, and teamwork.
- Maintain effective communication with business partners to represent the restaurant positively.
- Foster a respectful work environment, facilitating team learning and growth.
- Uphold service standards aligned with Forbes Five-Star standards.
- Possess comprehensive knowledge of protocols and guest arrival information.
- Assist in overseeing daily restaurant operations and staff scheduling.
- Conduct informative pre-shift meetings and maintain management notes.
- Participate in staff interviews, training sessions, and evaluations.
- Supervise dining room service and host department operations.
- Provide feedback for continuous improvement in service quality and colleague satisfaction.
- Support pre-opening tasks and front-of-house operations.
- Enforce company policies and procedures consistently and fairly.
- Monitor time clock entries and labor reports, resolving any discrepancies.
- Ensure accuracy of liquor and beer transfers and maintain operational records.
- Cultivate relationships with customers and attend management meetings regularly.
- Ensure menu compliance with brand standards and regulatory requirements.
Requirements:
- Minimum 2 years of leadership experience in the luxury hotel industry preferred.
- Proven ability to manage a large team in luxury retail.
- Bachelor's degree in Business Administration or related field preferred.
- Strong merchandising skills with attention to detail.
- Culinary degree and accreditation in wine and mixology are a plus.
- Excellent communication and organizational skills.
- Proficiency in Microsoft Office Suite, especially Word, Excel, and PowerPoint.
What you can expect from us:
The annual pay range for this role is $90,000.00 to $100,000.00. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. A colleague’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Join us and you’ll become part of the global IHG family – and like all families, all our individual colleagues share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.
In return, we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.