Job Abstract

Receives all incoming telephone calls and customers with a smile and provides "excel" service. Asks appropriate questions to facilitate prompt response; directs and routes calls/customers accordingly. Responds to requests for release of patient-related information from; physicians, patients, third-party payers, health care providers, patient financial services, attorneys, and subpoenas according to Medical Center policy and state regulations. Receives records requests from physician offices, retrieves charts upon request and delivers to appropriate location.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required qualifications:

• Acute care or medical office experience in medicolegal correspondence.

Preferred qualifications:

• Coursework/Training: College level medical terminology and anatomy and physiology.
• Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) - American Health Information Management Association upon hire.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.