COMMAND CENTER OPERATORECAM SECURE (a GardaWorld Company) is the pioneer and industry leader in the manufacture of outdoor video surveillance equipment and video monitoring for over 20 years. Video monitoring is one of the most important investments a company can make to protect assets, employees, and customers. We are an established, stable and busy company poised for rapid growth. Job Title: CCTV Operator. Location: Long Beach, CA - Environment: Office - NOT A SECURITY JOB - Pay Rate: $20 / ho... more details
COMMAND CENTER OPERATOR ECAM SECURE (a GardaWorld Company) is the pioneer and industry leader in the manufacture of outdoor video surveillance equipment and video monitoring for over 20 years. Video monitoring is one of the most important investments a company can make to protect assets, employees, and customers. We are an established, stable and busy company poised for rapid growth.
Job Title: CCTV Operator Location: Long Beach, CA Environment: Office - NOT A SECURITY JOB Pay Rate: $20 / hour (Grave/Swing shifts only, must be available weekends)
The Role: As an ECAMSECURE Command Center Operator, you will be our best in-house monitor detective. Serving as the first point of contact for all incoming field and customer calls, our operators monitor our equipment Nationwide to make sure it deters, detects, analyzes, and responds successfully.
What We’re Looking For:
An expert at processing high call volumes
Monitor alarm signals and respond on the spot
A quick Trouble shooter and Problem-solver
Work Independently and have dependable work ethic
Have the ability to see things other people miss
Sit for long periods in front of the computer—and it doesn’t bother you
Think quick on your feet while calling clients, law enforcement and other rapid response entities.
Observe and report what just occurred in a timely manner
Handle Incoming and outgoing phone calls from clients, employees and vendors
Able to Input data into our systems for documentation and follow-up, if necessary
Monitor and update systems with employee and client information
Have the ability to self-manage
What You’ll Need to Bring to the Table:
1-year customer service or call center experience required
A GED or High School or higher
Be well organized with a strong attention to detail
Above average computer talents and strong typing skills
Excellent phone communication
Security Experience like CCTV monitoring is helpful, but not required
Gaming Experience could be a good asset
Ability to manage long periods in front of the computer-very important
Pass all hiring requirements, including background, drug test
A big smile and a sense of humor
ACE license is great--but we will work to supply
What Makes Us Smile at ECAM:
Great medical, dental, vision insurance
Flex Spending Accounts
401K match!
Generous PTO
Really nice state-of-the-art Command Center
Fabulous industrial style headquarters
Stress reliever pool table
Perks at Work and other Company Discounts
We enjoy promoting from within the ranks!
ECAMSECURE, a GardaWorld Company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
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