We currently have an exciting opportunity for a Property & Casualty Insurance Claims Manager to be based out of our corporate office in Glendale, CA reporting to the Senior Director of Risk Management. The Property & Casualty Insurance Manager manages the insurance claims process for corporate-wide property, casualty, and automobile liability and other related insurance plans. The selected candidate will foster and maintain relationships with third party administrators (TPA); develop, train and ... more details
Job Description
We currently have an exciting opportunity for a Property & Casualty Insurance Claims Manager to be based out of our corporate office in Glendale, CA reporting to the Senior Director of Risk Management.
The Property & Casualty Insurance Manager manages the insurance claims process for corporate-wide property, casualty, and automobile liability and other related insurance plans. The selected candidate will foster and maintain relationships with third party administrators (TPA); develop, train and monitor internal claims handling policies and procedures; develop monthly reports to management; review contracts and certificates of insurance for compliance; and manage staff of up to two employees.
KEY RESPONSIBILITIES
Administer and supervise the claims functions of the risk management program for the Company including corporate-wide property, casualty, automobile liability and other corporate risks, to ensure effective and timely claims processing.
Report applicable claims to TPA and work closely with TPA until resolution.
Track property and liability losses against TPA loss runs, provide monthly reports and updates on open claims.
TPA Management; Monitor services provided, Review invoicing for accuracy, Approve payments and denials to claimants.
Oversee annual issuance of certificates of insurance by broker.
Review lease and loan documents for insurance requirements and order necessary Certificates of Insurance.
Review vendor certificates of insurance for compliance with Master Service Agreements.
Coordinate and participate in bi-annual Claims Review Meetings.
Work with Legal Department on litigated claims and provide with appropriate documentation as required.
Review Legal Litigation Payment Logs and Invoices Monthly and provide to TPA for Logging.
Coordinate with Facilities and Manage process for Vendor related tenant claims.
Supervise Subrogation Claims Adjuster - review and analyze claims with adjuster, maintain Subrogation logs and prepare reports for management.
Support to DMs, RMs, RVPs and field personnel with training and support of claims handling process and procedure. Follow up for information required from field to adjust claim.
Prepare and analyze reports on monthly and quarterly basis.
Evaluate trends to support loss prevention.
Attend monthly P&L Meeting.
Compensation Base Pay Range: $120,000 - $150,000 Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of our total awards approach to compensation which is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses or incentives.
Qualifications
A Bachelor's degree in related field or equivalent work experience.
A minimum of 5 years’ experience claims experience preferred.
Prior claims supervisory experience preferred.
Ability to communicate effectively, both orally and in writing
Knowledge and understanding of claims handling processes and procedures
Ability to assess the terms and conditions of policies and agreements
Ability to supervise and train staff, including organizing, prioritizing and scheduling work assignments
Strong Interpersonal and communication skills
Proficient on Microsoft Office using Word, Excel, PowerPoint, and Outlook
Ability to organize and establish priorities
Ability to investigate and analyze information and to draw conclusions
Ability to evaluate data for current trends and apply trends to loss prevention
Ability to deal with a diverse group of people
Ability to be self-motivated
Additional Information
Workplace
One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.
Our office is located in west Glendale, near Interstate 5 and Western, just south of downtown Burbank
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