Job Abstract

Walmart Creative Studio (WCS) is the in-house creative agency for Walmart. Our team develops breakthrough and distinctive design systems and creative conversations that drive business objectives and keep our Fortune #1 brand in the culture. We use creativity and design to win hearts, minds and wallets.

We are uniquely positioned as the internal creative agency of record to be hyper-focused on the customer experience across all channels, categories, and campaigns. We are ruthlessly focused on human truths, insight-driven creative strategies and integrated creative solutions that build the brand and grow the business – not just with ads but through brand acts and experiences.

We value talent, diversity, innovation, curiosity, collaboration, culture, insights, and results, and we are committed to helping people – all people – live better.

Senior Manager, Account Management

We are seeking an exceptional Senior Manager, to help strategically and holistically lead the Account Management department, helping to build reputation and trust within the walls of the Walmart Creative Studio.

This position will balance owning key Director-level Partner and internal relationships and demonstrating through ownership and leadership, how to effectively, and positively service our partners, campaigns and projects.

Must be able to handle heavy project volume, multiple stakeholders, and multiple agency partners at any one time. Must be conversant in assessing creative briefs and communicating client strategy to the creative team. The ideal candidate will successfully help lead the Creative Account Management team while navigating the demands of business, creative/brand, and technology to help elevate the quality and scale of Walmart creative.

You will make an impact by:

• Building and maintaining key Partner relationships at the Director level and above, consistently demonstrating and advocating for WCS’s role as a business, strategic and creative partner.

• Leading by Example. Demonstrating outstanding account management style and inspiring our team of Creative Account Managers to do their best.

• Providing daily mentoring and coaching to the Account Management team

• Effectively leads internal training and upskilling across the Creative Account Management team and the studio more widely.

• Driving accountability of Partner’s business and marketing objectives to inform and drive integrated campaign solutions that generate measurable results.

• Demonstrates a refined creative judgment and a passion for EFFECTIVE break-through ideas; sets an exciting vision for the account’s creative potential and strives to achieve it.

• Expert in 360 campaign development, including but not limited to: video, photo, digital, social and owned channel production and execution.

• Expertly orchestrates multiple teams and workstreams both internally and externally to ensure holistic and consistent outcomes across all campaign outputs.

You’ll sweep us off our feet if:

• You embrace new ideas, emerging technology, communication platforms, and shares that information across disciplines.

• Haves the ability to combine business, communication, and creative strategy to drive the creation of effective creative platforms and tightly integrated campaigns. Need to be both a strategy and idea person! 

• Proactively looks for and drives organic growth opportunities throughout Walmart and WCS.

• You bring out the best in people, fosters ambition, enthusiasm, and team morale. Has great judgment about where to direct the team’s energy. 

• You’re unafraid to take charge, when necessary, be decisive, and drive to outcome quickly.

• You proactively take on responsibilities outside of your day-to-day job.

Additional Preferred Qualifications

• A Bachelor's degree in marketing, advertising, business administration, or other relevant field.

• 12-15 years-experience working in an ad or in-house agency, most recently as a Senior Account Director or Group Account Director.

• Minimum 4 years’ experience working in retail environment (or other high-volume industry)

• Experience in project management tools including Smartsheet & Workfront.

• Excellent understanding of advertising methods and techniques.

• Understanding of account management fundamentals, including the ability to identify and resolve issues, manage risk, and allocate resources.

How you’ll thrive at Walmart:

• Performance-based incentive awards

• 401k with company match

• Discounted employee stock purchase plan

• Paid parental leave,

• New surrogacy & adoption benefits

• Unlimited Flex Time Off

• Working alongside a diverse group of collaborative and innovative team members

• Opportunity for growth and development across several areas of the Fortune 1 organization

• And much more

Equal Opportunity Employer 

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. 

Who We Are

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement.  From day one, you’ll be empowered and equipped to do the best work of your life. careers.walmart.com

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .

The annual salary range for this position is $108,000.00-$216,000.00

Additional compensation includes annual or quarterly performance incentives.

Additional compensation for certain positions may also include:

- Regional Pay Zone (RPZ) (based on location)

- Stock equity incentives

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Design, Marketing, Creative Writing, Advertising, Fine Arts, or related field and 3 years' experience in editorial content management or related field OR 5 years' experience in editorial content management or related field.

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Digital Content Management, Editorial, Retail Management, Supervising Associates, WE-Working for or withCreative Agencies