Job Abstract

Performs diverse, tactical, and confidential administrative support functions for the Regional President to facilitate the efficient operation of all line of business activity within the region. Supports the execution of client and community relations activities as needed. Performs and coordinates special projects which involve visible and sensitive public contact which might otherwise require more personal attention by the regional president; communicates and coordinates instructions of the reg... more details

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Executive Assistant to the Regional President within PNC's Regional President organization, you will be based in Century City CA. This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager’s discretion. Bilingual Spanish preferred.

This is an exciting opportunity to be part of building something – culture, brand, relationships, and community. Are you motivated to roll up your sleeves to do near-term foundational work with an eye toward the future? Are you highly organized, collaborative, inclusive, and enjoy working with a diverse group of colleagues who are invested in each other? This could be the position for you. The Executive Assistant will work with the market Regional President, Client & Community Relations Director, and senior leadership to elevate and grow PNC in Greater Los Angeles. In addition to the job competencies, we are seeking the following qualities in a candidate for the Greater Los Angeles Office of the Regional President
• Strong communicator – speaking and writing – who possesses political savvy and is comfortable interacting with key constituents at all levels of the company and in the community.
• Professional who is responsive, takes a proactive thought process to their work, and can manage multiple tasks.
• Experience with events, budget tracking/reconciliation, graphic design, Ticket Manager system and/or CyberGrants platform is a plus.

Job Description

• Performs diverse, tactical, and confidential administrative support functions for the Regional President to facilitate the efficient operation of all line of business activity within the region. Supports the execution of client and community relations activities as needed.
• Performs and coordinates special projects which involve visible and sensitive public contact which might otherwise require more personal attention by the regional president; communicates and coordinates instructions of the regional president with various individuals and/or departments; furnishes and obtains information from other managers or external sources.
• Facilitates the regional president's work by organizing and maintaining files of correspondence, records and related materials; follows up on pending matters with very limited direction. Supports the RP office in executing business strategies to help drive revenue across all lines of business.
• Drafts correspondence for regional president's signature/approval; schedules appointments; coordinates meetings, conferences and travel arrangements; transcribes dictation and types a variety of correspondence of a highly confidential nature.
• Ensures the efficiency of department operations by directing the activities of secretaries and clerical staff. Provides support by screening and routing mail, visitors, and telephone calls;responding to questions; obtaining and furnishing information to save the manager's time. Prepares complex management reports/documents by gathering and summarizing data (or overseeing such functions); organizing and analyzing data. Controls expenses by monitoring expenditures and researching operating budget variance,balancing Regional President's expense account, authorizing bills for payment, and recommending equipment purchases.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Competencies

Accuracy and Attention to Detail – Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.

Confidentiality – Knowledge of practices and policies governing disclosure of information about the organization, its business activities, and employees; ability to apply this knowledge appropriately to diverse situations.

Decision Making and Critical Thinking – Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.

Desktop Tools – Knowledge of and ability to use office support tools available on the desktop (e.g., word processing, e-mail, presentation software and spreadsheets).

Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Flexibility and Adaptability – Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed.

Listening – Knowledge of effective listening issues and techniques; ability to gather, clarify, and apply information transmitted verbally, while exhibiting a genuine interest toward the speaker.

Office Administration – Ability to carry out ongoing office administration tasks effectively and efficiently in support of local and remote teams.

Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Additional Job Description

Base Salary: $40,700 - $89,700

Salaries may vary within the range based on geographic location, market data and on individual skills, experience, and education.

 

Application Window: Generally, this opening is expected to be posted for 48 business hours from 01/31/2024, although longer with business discretion.

Benefits

Disability Accommodations Statement:

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and select Option 4: Recruiting for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.