Hybrid position (remote/in-person)
Applicant must submit a resume to be considered for this position.
Application Deadline: May 9, 2024
Hire Date: July 8, 2024
Starting Rate: $26.37 - $32.04 per hour (salary will be commensurate with WIC experience).
If you have a Bachelors or Masters in a nutrition related field without a verification statement, we are required to verify coursework completed in the following topics: Basic Human Nutrition or Life Cycle Nutrition, Maternal Child & Infant Nutrition or Pediatric Nutrition, Diet therapy Clinical Nutrition or Disease and Medical Nutrition Therapy, Community Nutrition, Food Selection/Preparation, Psychology/Comparable Course.
Full transcripts will be requested to aid in verifying coursework completed.
PHFE WIC is looking for degreed nutritionists or Registration Eligible applicants to join our team of diverse and caring nutrition professionals. In this hybrid position (work from home as well as in the office/in person), you’ll provide nutrition counseling, education, and support services to WIC participants. You will assist the supervisor in overseeing all client services and managing staff at an assigned WIC site while providing excellent customer service, working cooperatively in a team, and problem-solving. Join PHFE WIC to grow a rewarding community nutrition career while empowering parents to raise healthy families.
Location: Los Angeles (West Side, South Bay) and Orange County.
Location: West LA, South Bay and Orange County Areas
Inglewood, CA, 90302
Wilmington, CA, 90744
Anaheim, CA, 92801
Chino, CA, 91710
Pomona, CA, 91767
Covina, CA, 91722
Pico Rivera, CA, 90660
El Monte, CA 91733
Gardena, CA, 90249
Bellflower, CA 90706
La Mirada, CA, 90638
Los Angeles, CA, 90033
Los Angeles, CA, 90007
Los Angeles, CA, 90047
Los Angeles, CA, 90038
Los Angeles, CA, 90065
Trainings are held at the PHFE WIC corporate office in the City of Industry, CA.
ABOUT PHFE WIC
Public Health Foundation Enterprises Women, Infants and Children (PHFE WIC), a program of Heluna Health, is a supplemental nutrition program for women, infants, and children that connects families to healthy foods and a village of support. We have over 500 employees serving more than 180,000 people each month at 39 WIC offices in Los Angeles, Orange County, and San Gabriel Valley.
At PHFE WIC, workplace inclusion is a core value, and we celebrate our differences as a strength. The diversity of our staff is an asset that allows us to better support and empower WIC program participants.
As the largest local WIC agency in the country, PHFE WIC is known nationwide for thought leadership, published research, and innovation. We aim to foster a supportive environment where staff can grow personally and professionally while finding new ways to make an impact in our community.
WHAT WE OFFER
At PHFE WIC, we invest in our staff by providing ongoing training and opportunities for professional growth and development.
- Upon hiring, we offer a comprehensive on-the-job training program for staff to learn about client-centered counseling, breastfeeding, and nutrition education for children and parents.
- Our peer mentoring program connects new employees to current employees who will provide support and encouragement as they navigate and adapt to our company.
- Dietetic internship and International Board-Certified Lactation Consultant (IBCLC) internship opportunities are available to staff that have worked for PHFE WIC for at least one and two years, respectively, and meet eligibility requirements.
- Employee scholarship opportunities are available to those pursuing higher education.
- PHFE WIC provides reimbursement for the annual cost of RDN licensure, and opportunities for continuing education credits RDN and IBCLC licensing.
- Pregnant and breastfeeding employees have the opportunity to receive lactation support from IBCLCs, and perinatal and breastfeeding support groups are held each month for employees to connect, learn, and share their experiences.
BENEFITS
- Health, dental, vision, and life insurance
- 10 paid vacation days annually
- 12 sick days annually
- 13 paid holidays per year
- Employee Assistance Program (EAP)
- Flexible Savings Account options
- Health Savings Account options
- Retirement Plan 403(b): Heluna Health contributes 6% of employee compensation.
In accordance with all Federal, State, Heluna Health and Public Health Foundation Enterprises WIC (PHFE WIC) policies and procedures, directs all WIC Center operations by performing the following duties personally or through subordinates: Enrollment, certification, and issuance of food benefits to WIC clients; provides nutrition and breast feeding information to WIC clients using WIC Web Information System Exchange (WIC WISE); supervises all PHFE WIC client services as well as administrative and personnel functions at an assigned site; complies with breastfeeding policies and requirements to promote, educate and support breastfeeding among all clients and staff; and mandated reporter of suspected child abuse. Reports all situations that are unusual to the supervisor. Maintains courteous and gracious behavior as a WIC representative including excellent customer service to all clients, staff and visitors.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other duties may be assigned.
45% Performs the following functions:
- Serves applicants and participants using the WIC WISE system.
- Breastfeeding education and support
- Group facilitated discussions.
- Communicates with WIC participants using current technology.
35% Assists Supervisor with the following functions:
- Staff Management
- Staff Development
- WIC Center Management
- Counseling, documenting, and disciplining staff
- Preparing performance evaluations
- Quality Assurance/WW functions and Management
- Breastfeeding education and support
- Conducting regular staff meetings in absence of supervisor
- Group facilitated discussions.
- Liaison between other agencies co-located within the WIC center.
15% Performs other duties and responsibilities:
- Assists in upkeep of WIC facilities.
- Able to work at any WIC site based on program necessity.
- Transports staff and supplies to center sites as needed.
- Follow up on any issues regarding office equipment and supplies.
- Attends all required WIC sponsored training modules, meetings and seminars, and is able to apply the information provided in the WIC setting effectively which results in proficient performance.
5% Supports/participates in special projects and outreach activities.
The employee must have the ability to work cooperatively and successfully in a team setting; take care of both internal and external customers; and deal with challenging situations involving the public and/or staff. Uses current computer technology to fulfill job requirements.
SUPERVISORY RESPONSIBILITIES
May be required to supervise nutritionists, nutrition program assistants, clerks, students, volunteers, or other assigned staff; and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities can include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
JOB QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
- A minimum of a bachelor’s degree with a verification statement accredited by the Accreditation Council for Education in Nutrition and Dietetics (ACEND) of the Academy of Nutrition and Dietetics or be registration eligible.
Communication Skills
- Excellent English verbal, nonverbal and written communication skills.
- Reads and understands instructions, correspondence, and memos.
- Clearly and concisely expresses information and thought in written form.
- Effectively presents information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Exhibits good listening and comprehension.
- Processes email and messages in a timely manner.
- Keeps supervisors and co-workers adequately informed.
- Attends to detail and follow-up.
- Maintains positive work atmosphere by communicating in a manner that promotes understanding and cooperation with clients, customers, co-workers, subordinates, and supervisors.
- Maintains customer and employee confidence and protects WIC operations by keeping information confidential.
- Follows PHFE WIC policies and procedures and supports PHFE WIC’s goals and values.
- Follows instructions and responds to management direction.
Mathematical Skills
- Ability to perform basic arithmetic operations.
Computer Skills
- Ability to use computer applications like MS Outlook, MS Excel, MS Word and MS PowerPoint.
- Ability to use PHFE WIC internal computer applications and other software products as needed to perform job tasks.
Reasoning Ability, Problem Solving and Decision Making
- Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
- Ability to problem solve while dealing with the demands of the job.
- Ability to deal with unresolved situations, frequent change, delays, or unexpected events.
- Ability to attend to detail and follow-up.
Certificates, Licenses and Registrations
- Must be able to secure timely transportation to fulfill the requirements of the essential job duties for this position (e.g., floating to other WIC Centers, training modules, seminars, meetings, outreach, main office and transporting supplies).
- Must have cell phone, home telephone or message phone. All numbers must be current.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Stand Frequently
- Walk Frequently
- Sit Frequently
- Handling / Fingering Frequently
- Reach Outward Occasionally
- Reach Above Shoulder Occasionally
- Climb, Crawl, Kneel, Bend Occasionally
- Lift / Carry Occasionally - Up to 10 lbs
- Push/Pull Occasionally - Up to 10 lbs
- See Constantly
- Taste/ Smell Not Applicable
It is the policy of Heluna Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
