Job Abstract

This position is responsible for providing the leadership, direction and resources to effectively manage retail stores, daily departmental operations and special projects in support of the theme park. Essential Functions:o Executes strategic plans to optimize store profits while maintaining quality, cleanliness and Guest Service standards. Consistently drive process improvements and efficiencies to enhance Guest Service and retail store operations.o Support the creation of a cohesive team while ... more details

Job Description

Essential Functions:

o Executes strategic plans to optimize store profits while maintaining quality, cleanliness and Guest Service standards. Consistently drive process improvements and efficiencies to enhance Guest Service and retail store operations.

o Support the creation of a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.

o Partner with Human Resources Manager to continuously train, develop and promote all retail teams through individual performance planning.

o Assist with performance development including administering discipline, resolving employee relation’s issues and conducting individual and team meetings.

o Responsible for development of hourly employees including training, mentoring and coaching.

o Accountable for maximizing daily sales and effectively managing costs, labor, inventory and cash control, while focusing on exceeding annual Budget targets.

o Communicates on a constant basis with Store Manager and Area Manager regarding Retail Stores and staff performances and challenges.

o Ensures that GSAT and shopper reports are within acceptable levels.

o Responsible for assisting with the development of weekly schedules, with a focus on maintaining staffing levels that satisfy budget as well as guest service goals.

o Maintain or exceed weekly budgeted variable operation results: shrink, variable labor, safety, guest service, cleanliness and visual/merchandising presentation.

o Responsible for monitoring performance and making recommendations to maximize current trends.

o Communicate on a regular basis with Store Manager and Area Manager regarding locations performance and challenges; make recommendations for improvement when necessary.

o Review and analyze store performance results daily while identifying and resolving opportunities with management team.

Qualifications

Minimum 3 years of high volume retail management experience managing a team of 20+ employees.

o Bachelor’s degree in Business Administration (or related field), or 5 years Industry experience preferred

o Working knowledge of Microsoft systems (Word, Excel, Outlook, etc.)

o Must be available to work on weekends, holidays, and nights as required

o Must be able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day

o Excellent written and oral English communication skills to effectively communicate with all levels of the organization regarding the operation

o Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about

the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $22.50-$23.00

Desired Characteristics:

o Minimum 3 years of high volume retail management experience managing a team of 20+ employees.

o Bachelor’s degree in Business Administration (or related field), or 5 years Industry experience preferred

o Working knowledge of Microsoft systems (Word, Excel, Outlook, etc.)

o Must be available to work on weekends, holidays, and nights as required

o Must be able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day

o Excellent written and oral English communication skills to effectively communicate with all levels of the organization regarding the operation

Additional Requirements:

· Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].

Search Terms: Assistant Manager, Retail, Guest Service, Store Manager, Manager

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Assistant Manager Jobs: $15-$57/Hr. Multiple Positions Hiring Immediately

Universal City

Hiring Immediately! Multiple Positions Available. $15-$57/Hr.