Job Abstract

The Supplemental Health Account Executive is responsible for retaining and growing an assigned in-market book of business. Accountable for proactively leading the Supplemental Health existing client and producer relationships and strategy through a data and value driven approach.

Maintains a strong partnership with the assigned Cigna Client Manager to support the retention and growth of the Supplemental Health integrated book of business.

Serves as the field-based subject matter expert ensuring the development and execution of all strategies designed to maximize all aspects of retention and growth.

Leads the end-to-end client enrollment strategy influencing the client and/or producer on adopting Cigna enrollment best practices and working with matrix partners to facilitate the planning/execution of the onsite or virtual enrollment materials and events to maximize enrollment results.

Proactively offers producer and client level solutions through a consultative data-driven approach leading to new product offerings (upselling and cross selling) and exceptional retention.

Ideal candidate would be a self-starter with a focus on building client relationships and driving sales opportunities while thriving in a fast-paced environment.

Roles and Responsibilities:

• Provide proactive data-driven strategic recommendations with clients on an on-going basis.

• Manage a book of business approximately 80 accounts.

• Possess knowledge of the practices, techniques and tools associated with providing outstanding consultative value to clients and customers.

• Keep account partners informed of account status and opportunities to expand client offerings through enterprise partnerships.

• Maintain a thorough understanding of Supplemental Health products, services, and associated operating requirements.

• Utilize and document within organization's business plans, sales tools and databases.

• Lead renewal negotiations for an existing book of business.

• Collaborate with clients, enrollment vendors and producers to influence an enrollment strategy that increases participation utilizing established best practices.

• Participate in business development projects and bring forward business improvements with enthusiasm and strong work ethic.  

The ideal candidate will possess the following:

• High Energy and Self-Motivated individual who will work with a sense of urgency and willingness to partner internally and externally to identity and execute on key growth and retention opportunities. 

• Ability to navigate and develop complex relationships with all internal business partners and external stakeholders.

• Manages competing priorities and deliverables to achieve the most ideal outcome. 

• Be accountable to deliver an exceptional client and producer experience.

• Demonstrate active listening, written, verbal communication and presentation skills.

• Proactively identify and present client growth opportunities; working with internal partners to guide success.

• Team player, but able to work independently to exceed goals.

• Be a subject matter expert who has in-depth knowledge of the supplemental health, products and staying abreast on industry updates/changes.

• Requires strong background or experience in account management, sales, client experience, or other areas requiring significant client and customer interaction.

• Values and manages diversity.

• Strong results orientation

• 4+ years of Industry related experience

• Experienced leader either directly or in a matrix environment

• Bachelor's degree preferred or equivalent work experience.

• State required Life, Accident and Health Licensure required.

Role Competency:

• Client Focus

• Organizational Agility

• Problem Solving

• Negotiator

• Perseverance

• Influential

• Interpersonal Savvy

• Priority Setting

Working Conditions:

• Ability to travel domestically/overnight up to 25-30% may be required

• Base Pay + Incentive Comp

• Location:  Office Based Flex Schedule

This role is also anticipated to be eligible to participate in an incentive compensation plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Cigna Healthcare

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.