Job Abstract

JOB SUMMARY:

Provides Human Resources and VPH leadership with HR and workforce reporting and analysis to help drive decision-making and shape future talent strategy as well as improve HR performance and organizational processes.

EXPERIENCE/QUALIFICATIONS:

• Demonstrate a solid understanding of HR processes, terminology, data, and best practices.
• Minimum five (5) years’ progressive experience in Human Resources services delivery
• Minimum of 3 years of experience in data analysis and reporting pertaining to workforce including compensation and benefits
• Experience integrating bots and AI into Human Resources processes a plus
• Advanced skills with Microsoft Office, in particular Excel and PowerPoint
• Experience as a super user or administrator with UKG preferred
• Experience with HRIS upgrades, migrations or expansions required
• Demonstrated ability to manage priorities and deliver commitments on time
• Strong detail orientation and persistence to ensure accuracy
• Proven trust working with highly confidential information
• High degree of self-awareness and ability to build and maintain relationships at all levels
• Strong verbal and written communication skills

EDUCATION:

• Associate’s degree and related analytics certifications required, Bachelor's degree preferred.

LICENSURES/CERTIFICATION:

• Must successfully complete and maintain LA City Fire Card certification at the time of hire or within the first 30 days of employment
• PHR, SHRP, CBP or CPP highly preferred

MUST HAVES:

• All required licensures, certifications, mandatory education; along with annual occupational health screenings must be completed prior to the expiration date or by the end of the month in which they are due. Reference the Educational Requirements: Must Haves, Mandatory and Unit Based policy (in electronic policy management system) for the specific requirements for this position.

DUTIES AND RESPONSIBILITIES (These are the essential job functions for this position. The essential functions of this job include but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential function of this job without imposing significant risk of substantial harm to the health or safety of themselves or others):

• Collaborate with leaders to produce insights, including measuring and reporting on organizational effectiveness.
• Applying data science techniques to analyze data trends and generate insights to help inform continuous process improvement.
• Using data visualization skills to present complex data and analysis in a clear and actionable way.
• Continuously seek opportunities to improve data quality, methodologies, and processes.
• Perform highly specialized and complex analytical and research studies; prepare detailed reports using tables, charts, and narratives.
• Audit data integrity, examining concerns, and establishing processes to streamline and improve data quality.
• Produce routine and ad hoc reports from our HRIS and Applicant Tracking systems.
• Provide technical expertise in exploring ways to integrate data between our various technology systems.
• Maintain the functional setups and data management of the HR tech stack
• Consult on the overhaul of manual HR business processes with the goal of automation
• Systems enhancement projects and testing
• Support People team member service center and team leader resource center utilization, reporting, and training efforts
• Provide ongoing support to end-users by troubleshooting system-related inquiries and issues

Gather reporting requirements and create ad-hoc reports and dashboards as needed The following job accountabilities are not unique to this job but are common to all jobs at VPH:

• Complies with VPH policies and procedures on customer satisfaction and service excellence. Demonstrates professionalism and cultural sensitivity in coordinating activities and communicating with all customers, peers, and the community at large. Conducts self in a professional, respectful, and courteous manner during all interactions. Works effectively and collaboratively with others toward common goals.
• Communicates accurately, honestly, supportively and in a timely manner with department and interdepartmental team members. Demonstrates effective business writing and oral communication skills, handwriting is clear and legible.
• Participates in operational aspects of the department and maintains/participates in performance improvement activities within the department.
• Participates in all departmental specific training, Environment of Care (injury/illness prevention, fire/life safety, hazardous materials, emergency preparedness, utilities management, medical equipment management, safety, and security management), infection control (standard precautions, TB Exposure Control Plan, Bloodborne Pathogen Exposure Control Plan).
• Demonstrates knowledge of and follows safety practices. Understands the importance of safety, including patient safety in the workplace. Maintains a safe environment for self and others.
• Actively participates in the Patient Safety Program, including event reporting. Identifies sentinel events/near misses and responds per defined organization processes. Participates in education activities and process implementation. Demonstrates advocacy for the patient/customer and appropriately acknowledges patients, customers, and visitors.
• The above statements reflect the essential functions considered necessary to describe the principal content of the job. They are not intended to be a complete statement of all work requirements or duties that may be inherent in the job.

WORK ENVIRONMENT:

• Primarily an inside building/office environment, well lighted and ventilated, which may consist of multiple treatment and/or work sites.
• Fast and continuous work pace with variable workload.
• Frequent contact with staff and public under a variety of circumstances. Requires ability to communicate clearly (in English) verbally and in writing for effective communication with other staff members, physicians, vendors, community members, patients and patient families, employees, and applicants of all socio-economic levels from a diverse cultural and ethnic population.
• Handles emergency/crisis situations in accordance with Hospital policy.
• Occasional travel may be required.
• Potential risk of exposure to hazards from chemicals (toxic and non-toxic), flammable materials, gas or electrical or radiant energy or equipment with/without moving parts.

PHYSICAL DEMANDS:

• Key for Physical Demands
• Continuous 66 to 100% of the time
• Frequent 33 to 65% of the time
• Occasional 0 to 32% of the time

Clerical/Administrative Non-Patient Care

• Frequent/continuous sitting with occasional, intermittent standing/walking.
• Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level.
• Occasional/intermittent reaching at or above shoulder level.
• Occasional/intermittent bending, squatting, kneeling, pushing/pulling, twisting, and climbing.
• Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds.
• Continuous use of near vision, hearing, and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties.