Responsible for partnering with and supporting the regional Employee Communications and Public Relations teams in writing; researching; and preparing presentations and reports. Interacts regularly with senior executives. Must be able to provide project leadership. Usually determines own day-to-day priorities and works independently. Acts as a resource for colleagues working with employee communications and public relations. Job Description. Core Responsibilities. Manages the organization, docume... more details
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for partnering with and supporting the regional Employee Communications and Public Relations teams in writing; researching; and preparing presentations and reports. Interacts regularly with senior executives. Must be able to provide project leadership. Usually determines own day-to-day priorities and works independently. Acts as a resource for colleagues working with employee communications and public relations.
Job Description
Core Responsibilities
- Manages the organization, documentation and publication of all employee-impacting content and communications.
- Coordinates with content providers in the design and development of presentations, videos, learning tools and other communications to enhance user effectiveness.
- Writes, reviews and edits communications materials to ensure content meets established communications standards and guidelines before publication. Ensures prior approvals are coordinated and obtained prior to any document dissemination.
- Monitors regional press coverage and prepares media reports.
- Maintains existing documentation to ensure accuracy and relevance.
- Designs and maintains user feedback reporting systems and provides actionable insight to ensure optimal communications performance.
- Participates in activities designed to improve customer satisfaction and business performance.
- Keeps communications fresh, creative and engaging.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Preferred Requirements
- Excellent written and verbal communication skills, with a keen eye for detail.
- Strong project management and organizational skills, capable of handling multiple initiatives simultaneously.
- Familiarity with communication tools and platforms (e.g., Microsoft Office, SharePoint, etc.).
- Degree in Communications, Public Relations, Journalism, or related field (preferred).
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relative Work Experience
5-7 Years
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.