Collaborate on the development and execution of a robust donor stewardship communications strategy including digital (web, social, and email) and mail channels as well as communications support of LifeMoves events. Serve as a key contributor to the development and implementation of an annual Stewardship and Communications content calendar. Write and curate content for various LifeMoves audiences including major donor proposals, event programs, corporate proposals, newsletters, and personal outre... more details
Job Details
Corporate Headquarters - Santa Clara, CA
$100,000.00 - $120,000.00 Salary/year
Description
Reporting to the VP of Philanthropy, the Donor Communications Manager will play a lead role in designing, implementing, and executing a comprehensive donor stewardship and recognition strategy that promotes engagement and connection with donors at all levels. The Donor Communications Manager will provide foundational communications support for frontline fundraisers to raise over $25M in philanthropic revenue. The Donor Communications Manager will identify new and creative ways to engage LifeMoves supporters and optimize current stewardship processes and systems.
Your work as Donor Communications Manager is a core driver of our donor engagement, building and energizing a growing community of LifeMoves supporters who, along with us, believe that everyone in our community has a right to safe and stable housing. You help our supporters understand our mission through well-executed and sensitive sharing of stories and information. You understand messaging and are a skilled writer/editor. You love storytelling, know what makes a good story, and are passionate about helping us tell our story.
Responsibilities:
Collaborate on the development and execution of a robust donor stewardship communications strategy including digital (web, social, and email) and mail channels as well as communications support of LifeMoves events. Serve as a key contributor to the development and implementation of an annual Stewardship and Communications content calendar.
Write and curate content for various LifeMoves audiences including major donor proposals, event programs, corporate proposals, newsletters, and personal outreach from our frontline fundraisers to our donors, incorporating client stories, program developments, volunteer stories, data points, or donor quotes.
Partner with our Marketing team and Program staff at our sites on the ongoing collection, organization, and distribution of agency and program content and client stories to be shared with our supporters by our frontline fundraisers.
Work closely with Development, Programs, and Marketing teams to ensure consistent messaging and branding across all communications. Vet stories and data to ensure accuracy and appropriateness as well as alignment with brand guidelines.
Support frontline fundraiser tours of LifeMoves sites through crafting scripts and authoring up-to-date and personalized materials for tour participants.
Convert more LifeMoves volunteers and in-kind donors to financial support by working on a program to create and disseminate materials that raise awareness of LifeMoves monthly donation and mid-level donor programs.
Keep a finger on the pulse of what’s happening at LifeMoves and in the housing ecosystem, continuously seeking and disseminating information for fundraisers.
Collaborate with the VP Philanthropy and giving teams to review existing donor recognition societies and associated benefits annually to maximize impact and effectiveness.
Work closely with LifeMoves colleagues to ensure that our donor acknowledgments are updated regularly as well as to create and maintain materials to effectively welcome, educate, and engage new donors.
Qualifications
Minimum of 5 years’ experience in nonprofit fundraising and/or donor stewardship and communications
Strong writing and storytelling skills with the ability to write for a range of donor audiences.
Results-oriented, highly responsive, proactive, timely, accurate, and thorough in follow-through.
Excellent oral and written communication and interpersonal skills; proven ability to collaborate with a range of internal and external stakeholders.
Strong time management, organizational and project management skills, with the ability to manage multiple priorities and deadlines.
Understanding of the issues faced by unhoused individuals and other marginalized populations.
Experience working in Salesforce or similar CRM a strong plus.
Availability to work occasional evenings and weekends.
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