Under administrative direction, is responsible for planning, managing, developing work rules, training, coordinating, and administering all activities and personnel of such staff positions as administration, citizen participation, research, and finance, and manages such personnel as are assigned to specific functions in the performance of the necessary duties. Performs other job-related duties as required.
Minimum Qualifications
A High School Diploma or GED is required. A Bachelor's Degree i... more details
Description
Airport IT Systems Operations Manager
Examples of Duties
Under administrative direction, is responsible for planning, managing, developing work rules, training, coordinating, and administering all activities and personnel of such staff positions as administration, citizen participation, research, and finance, and manages such personnel as are assigned to specific functions in the performance of the necessary duties. Performs other job-related duties as required.
Minimum Qualifications
A High School Diploma or GED is required. A Bachelor's Degree is required. Four years of full time paid management or administrative experience is required. (Substitution: Two years of experience may substitute for each year of college education lacking. A valid State of Ohio Driver's License is required.
Supplemental Information
Duty Statement (Function): Under the administration direction, you will be responsible for spearheading the effective management of the Microsoft Windows Environment within the airport's intricate IT infrastructure. Your responsibilities extend across ensuring seamless operation, fortified security, and optimal performance of Windows servers, workstations, and their interconnected components.
Responsibilities:
Azure Infrastructure Design and Implementation:
Architect, design, and implement scalable and secure Azure infrastructure solutions that meet the organization's performance and reliability requirements.
Collaborate with cross-functional teams to assess business needs and translate them into robust Azure-based solutions.
Cloud Migration and Integration:
Lead the migration of on-premises applications and services to Azure, ensuring minimal disruption and optimal performance.
Integrate Azure services with existing systems and applications, ensuring seamless data flow and interoperability.
Azure Security and Compliance:
Implement and maintain robust security measures to protect Azure resources and data.
Ensure compliance with industry regulations and standards, implementing necessary controls and monitoring mechanisms.
Monitoring and Optimization:
Develop and implement monitoring solutions for Azure resources to proactively identify and address performance issues.
Continuously optimize Azure infrastructure for cost efficiency, performance, and scalability.
Automation and Scripting:
Utilize Infrastructure as Code (IaC) principles to automate the provisioning, deployment, and management of Azure resources.
Develop scripts and automation tools to streamline routine tasks and enhance operational efficiency.
Troubleshooting and Support:
Provide technical support for Azure-related issues, collaborating with internal teams and external vendors to resolve complex problems.
Implement effective troubleshooting strategies to minimize downtime and ensure high availability.
Preferred Qualifications:
Bachelor’s degree in science, IT, Business Management, or a closely related field; OR combination of education and related work experience with a total of 4 years
Must have a minimum of 5 years of experience.
Must have Microsoft Azure certifications AZ-104, AZ-303, AZ-304 and/or AZ-305.
Certification such as AWS, Google Cloud, ITIL, VMware and Linux are preferred.
Must show proven experience with Azure technologies and solutions.
Must have in-depth knowledge of Windows Server operating systems.
Must be proficient in Active Director, DNS, DHCP, and Group Policy. Experience with virtualization technologies (e.g. Hyper-V, VMware) is also preferred.
Must be familiar with containerization technologies, such as Docker and Kubernetes.
Must have strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and implement effective solutions.
Must have demonstrated ability to work in a diverse and inclusive environment that fosters non-discrimination.
Must be computer proficient with Microsoft Office Suite, especially MS Excel and MS PowerPoint.
A valid State of Ohio Driver License is required.
Must successfully complete a Transportation Security Administration (TSA) 10-year fingerprint-base Criminal History Records Check and employment background check and Security Threat Assessment.
Must be able to pass a pre-employment physical and drug test.
Must be able to lift and carry thirty-five (35) pounds.
Core Competencies: Managing Programs or Projects Programs
Technology Management: Keeps up to date on technological developments. Makes effective use of technology to achieve results. Ensures access to, and security of, technology systems.
Financial Management: Understands the organization’s financial processes, as related to their role. Prepares, justifies, and administers the program budget; or assists with these duties. Oversees, or assists with, procurement and contracting to achieve desired results. Monitors expenditures and uses cost-benefit thinking to set priorities.
Creativity / Innovation: Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new, efficient/effective programs/processes.
Partnering: Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals.
Projects
Team Building: Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.
Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
Technical Credibility: Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise relevant to their division.
Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Accepts responsibility for mistakes. Complies with established control systems and rules.
Decisiveness: Makes well-informed, effective, and timely decisions, even when data is limited, or solutions produce unpleasant consequences; perceives the impact and implications of decisions.
Influencing / Negotiating: Persuades others; builds consensus through give and take; gains cooperation from others to obtain information and accomplish goals.
Manages Self
Integrity/Honesty: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Model’s high standards of ethics.
Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.
Continual Learning: Assesses and recognizes own strengths and weaknesses; pursues self-development.
Resilience: Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.
Oral Communication: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.
Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience.
Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
We are committed to creating a diverse and inclusive environment that recruits, employs, develops, compensates and promotes based on qualifications and is proud to be an equal opportunity employer. DPC understands and appreciates that our differences in gender/gender identity, race, ethnicity, religion, national origin, age, marital status, sexual orientation, physical or cognitive ability, and military/veteran status, among others, provide us with a competitive advantage to best serve our employees, stakeholders and communities we serve.
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