The Receptionist is responsible for managing the front desk and general office area; providing support to ensure office services are provided in an effective and efficient manner. As first point of contact, the Receptionist must also demonstrate a high level of customer service at all times. Front Desk Duties. Greet and provide support for guests and employees. Answer all in-coming calls. Answers telephones and directs the caller to the appropriate team member. Point of contact for all packages/... more details
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves-
The Receptionist is responsible for managing the front desk and general office area; providing support to ensure office services are provided in an effective and efficient manner. As first point of contact, the Receptionist must also demonstrate a high level of customer service at all times.
Front Desk Duties
Greet and provide support for guests and employees
Answer all in-coming calls
Answers telephones and directs the caller to the appropriate team member
Point of contact for all packages/deliveries
Assist with setup of audio-visual equipment in conference rooms
Pick-up, drop-off, prepare postage/labels for mail/UPS/FedEx, courier services, etc.
Sort mail and keep workroom organized
Maintain phone lists
Respond and follow through to requests for information and communicate with all levels of management with minimal supervision
Maintain the reception area in good order
Responsible for all other duties and tasks as assigned
General Office Duties:
Coordinate new hire materials (headshots, mailboxes, etc.)
Create and maintain access badges for all employees
Work with Facilities Manager to assist with the coordination of repairs and maintenance of office equipment
Primary vendor contact and responsible for scheduling cleaning related items (breakroom, carpets, etc.)
Maintain office supplies and keep copy areas fully stocked
Maintain supply room and keep organized
Keep monthly office calendar updated
Facilitate semi-annual office purges
Breakroom duties (load/unload dishwasher, coffee machine maintenance, maintain cleanliness, etc.)
Order, maintain and organize all kitchen and office supplies
Maintain all conference rooms for cleanliness/reserve conference rooms, including ordering and/or setup
Resolve problems associated with all office services including janitorial, mailroom, copier services, badging, and conference rooms.
Input work orders as needed pertaining to office space
Conduct regular office rounds to identify any items that need to be addressed
All other duties and tasks assigned
Knowledge, Skills & Abilities
Skills and knowledge
Excellent customer service and relationship building skills
Strong organizational, interpersonal and communication skills
Knowledge of Microsoft Word, Excel, Power Point, Outlook, etc.
Working knowledge of audio-visual equipment located in the conference rooms
Education & Experience
High school diploma: some college preferred
Years of relevant experience
One to two years minimum
Experience in reception, concierge, or related field
Estimated compensation for this position is:
43,975.00 – 54,969.00 USD per year
The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.
Location:
On-site –Lake Forest, CA
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Flexible and Remote Work Arrangements may be available
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.