Responsible for the general operation of the UCSF Communication Center, which consists of the following: process telephone calls for 911 police, fire medical and non-emergency services; input information into a Computer Aided Dispatch (CAD) System; input data into the various Law Enforcement Telecommunications Systems and interpret the printout information once it is obtained; operate a multi-channel radio system under emergency as well as non-emergency circumstances, adhering to FCC rules and r... more details
Responsible for the general operation of the UCSF Communication Center, which consists of the following: process telephone calls for 911 police, fire medical and non-emergency services; input information into a Computer Aided Dispatch (CAD) System; input data into the various Law Enforcement Telecommunications Systems and interpret the printout information once it is obtained; operate a multi-channel radio system under emergency as well as non-emergency circumstances, adhering to FCC rules and regulations in the course of its operation and ability to audibly monitor radio traffic; operate a hand-held two-way radio for communications; maintain various logs; process various alarms; and perform other duties as assigned.
The final salary and offer components are subject to additional approvals based on UC policy. To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles) Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role. For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
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High School diploma or GED equivalent.
Valid California Driver’s License with a clean driving record.
Effective written and verbal communication.
Must be able to work various shifts (days, swings, and midnights) on a rotational basis to include the ability to work on-call assignments and/or overtime as required.
Passing Score on POST Entry-level Dispatcher Selection Test Battery before attending the academy.
Ability to pass medical and psychological examinations and an extensive background investigation in compliance with California Commission on Peace Officer Standards and Training (POST) standards.
Successful completion of California Commission on Peace Officer Standards and Training (POST) Public Safety Dispatcher Basic Course.
Knowledge of the following:
Police Dispatching Procedures including the operation of state-of-the-art Telephone and Radio Systems at the time of appointment
Information Technology, Personal Computers, and related Software Applications.
Computer Aided Dispatch (CAD) and Records Systems Knowledge of Information Technology.
Note: This is a limited-term position - one-year duration from the date of hire.
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