Job Abstract

Principal Coordinator, Risk Management - Card Partnerships

The U.S. Card Partnerships team provides oversight of and support for private label and co-brand credit card programs. The Principal Coordinator will execute control testing to ensure compliance with business policies, applicable laws and regulations. This individual will be responsible for all their testing results, reporting and documentation. This activity includes understanding corporate standards, regulatory risk and partner processes to create a comprehensive control environment. 

They will also support Partnerships operational and well managed initiatives, such as: compliance assessments, policy adherence initiatives, audits and exams. This person must leverage problem solving skills to ensure business plans deliver on intent and maintain key process documentation. This individual must be able to effectively communicate and influence partners across multiple levels of the organization. Strong analytical skills, attention to detail, results oriented, and the ability to adapt to an agile environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate a team in delivering flawless execution of process improvement projects.

Responsibilities:

-Conducting account and process level control testing by using multiple systems of records and regulatory and policy guidance 

-Driving proactive, cross-partner risk management by monitoring and analyzing control and operational processes

-Participate in cross functional reviews and assessments to align and coordinate knowledge management

-Supporting information requests, response reviews and remediation for audits/exams

Identifying risk exposure gaps and driving changes across Partnership card processes

-Coordinating cross functionally to accomplish projects and resolve issues, while also managing multiple tasks independently

-Educating and gaining buy-in from key stakeholder to ensure appropriate execution and find ways to simplify and adjust processes to improve quality and efficiency

-Performing annual procedure, standard and policy reviews

Basic Qualifications:

• Bachelor’s Degree or Military experience

• At least 1 year of control testing experience

• At least 1 year of operations management or risk management experience

• At least 1 year of experience with Microsoft Office or G Suite 

Preferred Qualifications:

• 2+ years experience as a Control Tester

• 2+ years of operations management or risk management experience 

• PMP, Lean, Agile or Six Sigma certification

• Strong communication, problem solving and collaboration skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting. Mondayand Fridaysare enterprise- wide virtual work days. Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).