Job Abstract

Passionate about people? Join Chartwells Higher Education at The University of Houston, as a Senior HR Generalist! In this role, you'll leverage your HR expertise to lead complex issues and administration for a high-volume Food & Beverage account. Key accountabilities include full-cycle recruitment, employee training, development, relations, engagement, and HR policy education. Grow professionally with endless opportunities at Compass Group.

Key Responsibilities:

• Ensures all Company HR related policies are applied consistently.
• Objectively coaches associates and management through complex and difficult issues.  Provides guidance to management on appropriate disciplinary action.  Assists with on-site investigations. 
• Oversees MyOpportunity for hourly recruitment and onboarding.
• Maintains and coordinates associate recognition programs.
• Ensures compliance with all federal and state laws.
• Regularly runs and/or reviews HR activity reports.
• Supports internal customer survey and associate engagement survey interpretation/feedback process.
• Attends department manager meetings to increase HR visibility, conducts classroom training, provides assistance and implements HR initiatives.
• Reviews any request for pay increases or other status changes to ensure internal equity and consistency.  Processes status change forms.
• Prepares, coordinates and presents HR related topics and other HR related training.
• Acts as the diversity champion by leading assigned tasks and corporate diversity activities including diversity recruiting, retention and promotion goals. 
• Assists in the creation of Personal Development Plans, as appropriate, for associates.
• Participates in the Annual Performance Appraisal process.

Preferred Qualifications:  

• Bachelor’s degree in HR or related field required; Master’s degree preferred.
• PHR or SPHR designation strongly preferred.
• Three plus years human resources generalist experience required; management experience a plus.
• HR experience at a large, multi-unit organization required.
• Previous experience as part of a centralized HR environment, preferably in a corporate setting.
• Intermediate Microsoft Word, Excel and PowerPoint skills; advanced skills preferred.
• Content-knowledge regarding employment law, policies, procedures, and programs
• Experience in defining problems, collecting data, establishing facts and drawing valid conclusions
• Experience responding to common inquiries or complaints from customers, regulatory agencies or members of the business community.
• Strong presentation skills required.
• Training certification a plus (i.e. Zenger-Miller, Stephen Covey, etc.).