JOB SPECIFIC COMPETENCIES Performs all Donor Operations Processes according to Standard Operating Procedure (SOP). -Remains knowledgeable of all policies, procedures and protocols. -Reports any requested donor results, reactions, and adverse events according to SOP -Ensure quality control data is accurate, complete, and documented accordingly. -Adheres to all safety and regulatory guidelines. Manages all customer service interactions with diplomacy, actively facilitating resolutions to problems ... more details
JOB SPECIFIC COMPETENCIES
Performs all Donor Operations Processes according to Standard Operating Procedure (SOP).
-Remains knowledgeable of all policies, procedures and protocols.
-Reports any requested donor results, reactions, and adverse events according to SOP
-Ensure quality control data is accurate, complete, and documented accordingly.
-Adheres to all safety and regulatory guidelines.
Manages all customer service interactions with diplomacy, actively facilitating resolutions to problems and addressing the needs of clients both internal and external.
-Embraces the roles and responsibilities of the Customer Service Program.
-Ensures all encounters, verbal, written and silent (body language), with internal and external customers are professional and respectful.
Participates in procedures, policies and tools to enhance donor environment functioning while ensuring a positive experience for all involved. -Utilizes the ten foot rule greeting everyone in a professional and respectful manner.
-Provides feedback when deficiencies or discrepancies in process performance are observed.
-Offers recommendations for process improvement.
-Ensures individual competency requirements are maintained including required licensures and continuing education.
Other duties as assigned
High school diploma or equivalent. Completion of a MD Anderson phlebotomy internship or six months of phlebotomy experience in a clinical laboratory. With preferred education, only three months of phlebotomy experience in a clinical laboratory required. Class A, B or C valid Texas driver's license depending on the type and weight of vehicle to be operated and number of passengers to be carried within 90 days of hire or job change. Good driving record as verified with the Texas Department of Transportation. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.