SEE designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient.
SEE strives to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. Our culture guides everything we do – how we partner with our customers and suppliers, attract and retain top talent, and create value for our stakeholders.
SEE generated $5.5 billion in revenue in 2023 and has approximately 17,000 employees. The company operates out of 46 countries/territories, and our products are distributed in 115 countries/territories around the world. To learn more, visit www.sealedair.com.
Position Overview
The Quality Manager is a leadership role dedicated to maintaining and improving the capability of the facility to safely deliver the highest quality products at the lowest possible cost through the application of an effective quality system. The Quality Manager reports directly to the site Plant Manager along with functional reporting to the Liqui-Box Director of Quality. The incumbent will take direction and objective setting from both.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions & Responsibilities
• Lead root cause investigations and corrective action activities for quality issues or customer complaints in a timely manner.
• Revise quality control plans to reflect decision-making protocol for out-of-control conditions and fit-for-use acceptance criteria, as applicable.
• Ensure compliance with MOC process and IPPAAR submissions, reviews, and approvals.
• Communicate with customers in product quality specifications, testing, conformance and COA requirements.
• Visit customers and/or suppliers in support of new product launches, qualifications, issue resolution.
• Serve as supervisor, mentor, and coach for quality personnel.
• Work with Plant Manager to define measures and goals for quality performance and communicate status with individuals and team for driving improvement.
• Point of contact for external customers.
• Work with field associates to obtain appropriate samples for examination of complaints.
• Issue authorization for product return, credit, as applicable.
• Serve as SQF Practitioner, manage site’s Food Safety and Quality Management systems.
• Facilitate internal, second and third party audits.
• Serve as HACCP Coordinator.
• Plan and lead food safety and GMP Audits.
• Support directives from Corporate Purchasing to develop suppliers.
• Develop and oversee site instrument calibration program.
• Other responsibilities and projects as assigned.
Competency Statements
• Act: Safely, Responsibly and Ethically.
• Develop: Positive, Collaborative Teams and Healthy Work Environments.
• Deliver: Timely, Innovative and Sustainable Focused Solutions.
• Drive: Quality in Products, Service, and Attainment of Professional Goals.
• Integrate: Core Values of Commitment, Responsibility, and Innovation into all aspects of work.
• Business Acumen- Communication
• Judgment- Critical Thinking – Decision Making- Planning and Strategy
• Leadership-Coaching and Development - Ability to coach and lead others
• Change Management- Accountability
Experience & Qualifications
- Education: High School Diploma, mandatory. Bachelor’s Degree preferred. Six Sigma Green Belt Certified, preferred. SQF Practitioner preferred.
- Experience: Minimum 3 years supervisory experience and 3-5 years of experience in the packaging industry. Working knowledge of formal management systems, i.e. SQF, HACCP, FDA, PMO, IMS preferred.
- Computer Experience & Software: Proficiency with Microsoft programs, including Excel, WORD; NWA®, Minitab. Familiar with process improvement tools, including Pareto, root cause analysis, flow charting, histograms, control charts.
Requisition id: 47388
Relocation: No
SEE is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. SEE prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.
*Please be cautious of fraudulent recruiting efforts using the SEE name or logo. SEE will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at [email protected].
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