Head Tennis Professional Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150 country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, includin... more details
Head Tennis Professional
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of?building relationships and enriching the lives?of our members, guests and more than 17,000 employees. We are the largest owner and operator of?private clubs nationwide, with?150+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at?Invited!
Job Summary:
Responsible for all Club tennis activity programming, including developing and promoting tennis programs for all age groups, while providing the Three Steps of Service to the Members and guests of the club.
- Organize tennis clinics and private lessons that encourage participation in the Club's tennis activities. Promote tennis memberships to all potential prospects.
- Act as the Club's Tennis Ambassador to enhance the value of the Club.
Reports directly to the Director of Racquet Sports and/or General Manager and directly supervises Tennis Professional Assistants.
Day to Day:
· Responsible for all functions of the business
· Assist the members with all tennis needs and ensure tennis policies are being followed.
· Schedule, administer and promote leagues, round robins, drop-in, ladders, tournaments, and all other events as applicable.
· Develop and promote tennis clinics, private lessons, adult, junior and senior programs.
· Communicate with Member Relations Director/Coordinator to schedule and publicize tennis events.
· Call new members in order to conduct a tennis orientation into the facility and programs available.
· Maintain courts in a professional manner and ensure that the environment is safe for all those who use the facility.
· Maximize the Club's tennis facilities to reduce attrition and attract new members.
· Prepare yearly budget as directed and adhere to standards and policies.
· Responsible for seeing that daily assignments is completed in their respective areas, to meet Club standards and as communicated in the Star Service FOCUS expectations (ie orderly/organized work areas, straighten/arrange furniture/equipment, picking up trash/debris, etc.).
· Assist fellow Employee Partners, Members, and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
· Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.
· Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed
About You:
- Minimum of 3 years as a Tennis Professional.
- College degree preferred.
- USPTA certification required.
- High school diploma or equivalent.
Have more questions? Check out our?Invited Jobs?website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks:?LinkedIn??Instagram??Twitter??Facebook
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Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify.?
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.