Promoting a fun and exciting environment with a positive and upbeat attitude Directly managing slot operations and monitoring all related services affecting the department on assigned shift Promoting exceptional guest service and development Counseling, guiding and coaching team members in all aspects of the job Administering evaluations, performance reviews and merit compensation within established guidelines Maintaining work schedules for assigned team members Ensuring efficient staffing level... more details
Assistant Shift Slot Manager
Job ID
2024-121057
Property
Hollywood Casino at Toledo
Location
US-OH-Toledo
Type
Regular Full-Time
Category
Casino Operations
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.
Promoting a fun and exciting environment with a positive and upbeat attitude
Directly managing slot operations and monitoring all related services affecting the department on assigned shift
Promoting exceptional guest service and development
Counseling, guiding and coaching team members in all aspects of the job
Administering evaluations, performance reviews and merit compensation within established guidelines
Maintaining work schedules for assigned team members
Ensuring efficient staffing levels by managing hiring, promotions, demotions and termination decisions
Ensuring guest recognition and development are a primary focus for all team members
Maintaining the highest standards of guest service and integrity in the slot department
Ensuring all teams members adhere to department policies, procedures, internal controls and gaming regulations
Ensuring all areas are staffed properly and managing team members throughout the slot floor
Witnessing jackpot pay offs and verifying jackpot pay outs at established levels
Inspiring and motivating team members to perform to their highest potential
Managing turnover and budgeted goals
BRING US YOUR BEST.
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Strong proven leadership skills
Strong guest service skills
Must be proficient in Microsoft applications (Outlook, Excel, Word)
Proven communication and interpersonal skills
Ability to work well with others, able to proactively interact with guests
Empower employees to use their creativity to retain and attract new guests
Ability to track departmental expenses, balance and justify expenses at end of month
Strong project management and execution skills
Strategic and analytical
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
STAY IN THE GAME. FOLLOW US.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
STARTING SALARY
$45,000
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