Michael Baker International is currently seeking an Aviation Client Services Manager in Louisiana. Responsible for supporting the Business Development Process including sales tracking management, capture planning, client and industry engagement, and miscellaneous marketing and business development tasks to achieve the local office and region’s goals for new work added and strategic growth. DUTIES Capture Management for Priority and Strategic Pursuits Participates in capture planning efforts and ... more details
AVIATION PRACTICE
Michael Baker International knows the business of airports – from the smallest general aviation facilities to the busiest international airports in the world. For more than 75 years, we have provided planning, design, and construction services to airports worldwide, serving as an on-call “extension of staff” to many of our aviation clients. Michael Baker's award-winning personnel have a reputation for taking their understanding of the local airport community / environment and incorporating related elements into their designs and plans. Knowing that airports are a key economic driver and source of pride for the geographic areas they serve, we proudly perform as partners in more than facilities and other infrastructure. We partner in success.
DESCRIPTION
Michael Baker International is currently seeking an Aviation Client Services Manager in Louisiana. Responsible for supporting the Business Development Process including sales tracking management, capture planning, client and industry engagement, and miscellaneous marketing and business development tasks to achieve the local office and region’s goals for new work added and strategic growth.
DUTIES
Capture Management for Priority and Strategic Pursuits
Participates in capture planning efforts and helps develop a winning strategy that informs Michael Baker’s position within the market and increases the pursuit’s win probability
Works with capture team members to develop value propositions and strategic messaging to increase win probability
Engages with client decision makers, influencers, and industry partners to gather and share intelligence to better inform strategic position and courses of action
Vets internal key personnel and external partners with client decision makers – critical for PM and key staff candidates
Makes informed decisions on both external and internal courses of action.
Continuously makes go/no-go assessments to ensure a smart investment of time and money
Addresses intel gaps and potential risks to the capture effort
Client and Industry Engagement
Supports/attends industry meetings, events and conferences.
Maintains and develops new business relationships.
Records, organizes, and disseminates information from engagement activities to appropriate personnel – includes detailed intel gathered for capture efforts
Schedules and organizes intentional engagement with industry partners and clients
Engages internal personnel to attend engagements, when/where appropriate
Hold client check-ins on active projects to discuss success stories, lessons learned, and areas of improvement
Mentors Junior Engineers, Project Engineers, and Project Managers in proper rules of engagement
Transfers mature relationships to junior staff, where/when appropriate
PROFESSIONAL REQUIREMENTS
10+ years related experience
Bachelor's Degree from an accredited university.
Must have strong and effective communication skills and relationships with external clients and teaming partners
Proven self-starter, capable of formulating strategies, goals and objectives resulting in financial benefits to the organization
A significant degree of skills, knowledge, expertise, creativity, collaboration and latitude is required
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