Medical Administrative Assistant - Multiple Departments - External
Updated: May 18
Jacksonville
0
0mi
Job Abstract
Applicants are not applying for a specific department/division. Qualified applicants are pooled for consideration by any/all active hiring managers. The Medical Administrative Assistant is a multifaceted professional role responsible for the coordination and management of complex clinical, technical and administrative functions. Work is performed under general supervision and is completed independently, providing current status or outcome to the appropriate personnel. Primary components of this ... more details
Applicants are not applying for a specific department/division. Qualified applicants are pooled for consideration by any/all active hiring managers.
The Medical Administrative Assistant is a multifaceted professional role responsible for the coordination and management of complex clinical, technical and administrative functions. Work is performed under general supervision and is completed independently, providing current status or outcome to the appropriate personnel.
Primary components of this position are:
Exercising independent judgment and discretion
Ability to coordinate multiple projects at a high level of performance, accuracy and speed
Ability to adapt to rapidly changing priorities
Looks for innovative ways to improve work procedures and methods that result in time and cost savings
Collaboration with both internal and external contacts in order to complete job duties, resolve problems, and improve efficiency
Supports the daily operations and activity flow of the patient care area by performing administrative functions and acting as a central source of information for staff, physicians, patients, and families
Consistently demonstrates strong organizational, communication and time management skills that help to facilitate a smooth functioning of the unit
Supports multiple health care providers and team members within the medical practice
Clinical duties including:
Obtaining and importing patient related material, slides, images and information into the patient’s electronic health record
Manages and coordinates numerous provider calendars to ensure optimal performance and appropriate patient access objectives are consistent with institutional strategies
Triages a high volume of patient calls, electronic messages, faxes and received mail, with related follow through
Acts as a referring physician liaison with the coordination of complex appointments, ancillary testing, and procedures
Partners with Office of Access Management colleagues for the coordination of patient appointments when scheduling conflicts arise
Coordinates departmental/administrative meetings, event planning, national and international travel and processes expenses for providers and guests
Creates and/or manages departmental web pages
Generates databases/spreadsheets, agendas, minutes, reports, and presentations
Compose letters and statements independently requiring interpretation and application of departmental policies
Responsible for the timely processing of professional licensing, dues, annual fees and expenses
Coordinates and assists with physician recruitment, visiting professorships, and rotations from different Mayo locations
Purchases and manages inventory of office supplies and equipment
Supports administrative and project needs of department/division Operations Administrator and Operations Manager
Maintains routine records, and files in an efficient manner.
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