Logistics Inbound Control Tower Coordinator: supports the control tower which monitors, coordinates, and operationally handles inbound freight forwarding flows across all modes of transport. Identify various risks that can occur at the time of concluding a contract or business execution and establish alternatives to hedge them. Resolve issues through close relationships with shipping companies and execution companies (such as rail companies, trucking/drayage companies, and port terminals) and se... more details
Job Description
Logistics Inbound Control Tower Coordinator: supports the control tower which monitors, coordinates, and operationally handles inbound freight forwarding flows across all modes of transport
Identify various risks that can occur at the time of concluding a contract or business execution and establish alternatives to hedge them.
Resolve issues through close relationships with shipping companies and execution companies (such as rail companies, trucking/drayage companies, and port terminals) and secure favorable transportation resources and fares compared to competitors. This includes monitoring delivery progress from main ocean shipping vessels to final delivery destinations.
Making simple tools to manage regular shipment monitoring status and report to upper management, customers, and HQ
Analyze data to find out the pending issues in terms of seamless movement and share with related parties to resolve the issues.
Monitor and compare with the actual performances of the spot freight based on the Key Performance Indicator
Establish delivery status reports and share them with customers
Establish a plan for innovation tasks in regions/bases, check logistics costs, and discover cost reduction tasks.
Identify pending operational issues in regions/bases to establish solutions and inspection standards for each type of logistics such as warehouse/inland transportation.
Establish communication channels and regular meeting sessions with carriers, SSL, customers, and internal departments.
Perform ad-hoc reporting, as required.
Perform other job-related duties as required
Pay: $25 to $28/ hr
Qualifications
4+ years of experience in Logistics industry related including load planning, regional or hub operations management preferred
Relevant Industry Knowledge required
Bachelor’s Degree preferred, High school GED required
Ability to build trustworthy relationships with customers at all levels (C Level, Managers, Staff)
Excellent presentation, communication, and organizational skills
Experience with vendor management
Excellent problem-solving skills
Proficient with Outlook, Microsoft Office applications PowerPoint, Word, especially Excel.
TMS and WMS system experience preferred
Ability to Prioritize, ability to shift one’s focus to urgent issues while not falling behind on other duties
Additional Information
All your information will be kept confidential according to EEO guidelines.
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