Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services. Your Growth Path Bell Captain or Guest Service Agent - Concierge or Guest Services Manager - AGM or General Manager. Your Focus Load and unload luggage carts. Tag and store luggage. Escort guest to hotel rooms. Provide an overview of guest room, hotel services and amenities. Make deliveries to guest rooms. Assist guest with room changes. S... more details
Bell Person
Posted Date4 hours ago(6/26/2024 8:49 AM)
ID
2024-57672
Type
Regular Part-Time
Property Name
Hilton Brooklyn New York
Location
140 Schermerhorn Street Brooklyn New York 11201 US
Minimum
USD $20.00/Hr.
Maximum
USD $21.00/Hr.
Overview
Opportunity: Bell Person
Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services.
Your Growth Path
Bell Captain or Guest Service Agent – Concierge or Guest Services Manager – AGM or General Manager
Your Focus
Load and unload luggage carts.
Tag and store luggage.
Escort guest to hotel rooms.
Provide an overview of guest room, hotel services and amenities.
Make deliveries to guest rooms.
Assist guest with room changes.
Stock pantry when necessary.
Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.
Perform house attendant functions when staff shortages occur.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
Your Background and Skills
High School diploma preferred.
Previous customer experience required or equivalent training.
Work Environment and Context
Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
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